Project #4543

Rates Handbook: Case Studies on Utility Rates and Financing Challenges

Research Manager
Mr. Jonathan Cuppett


This project supported an initiative to help water managers build better rate structures that improve revenue stability, yet encourage resource efficiency. The initiative was designed to provide helpful tools and data to water managers, elected officials, and consumers. WRF funding was used to develop two case studies, available under Project Resources/Case Studies, on successful utility ratemaking and financial planning. Key resources associated with this initiative include: (1) a Handbook designed to provide guidance on developing, evaluating, and implementing efficiency-oriented rate structures and (2) a Rate Model that allows users to model various rate changes and alternative rate structures to better understand the effects on revenue and water demand. These and other resources can be found at