A City Prepared for an Uncertain Future: Colorado Springs Utilities Balances Water Conservation and Revenue Stability

Case Study
In 2006, Cobb County Water System in Metro Atlanta received a directive from the Metropolitan North Georgia Water Planning District to implement conservation rates. Anticipating strong opposition from its 175,000 customers, Cobb County assembled a core Rate Setting Team to develop and execute a robust public engagement effort that would support a successful rollout and implementation.