Get to know Subscriber Services

Chief of Subscriber Services

Brenley McKenna

Brenley McKenna serves as the Chief of Subscriber Services and manages the entire Subscriber Services department. Additionally, she is the primary point of contact for Connecticut, Delaware, Hawaii, Illinois, Indiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, Ohio, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, Wisconsin, and all international subscribers.

Regional Liaisons

Regional Liaisons (RLs) serve as the primary points of contact for subscribers to The Water Research Foundation, providing personalized service to ensure you get the answers you need, have access to our research and innovation resources, and gain input into research planning. Additionally, our RLs can connect you and your organization with industry experts through focused discussions, webinars, and conference calls.

Regional Liaisons are responsible for specific geographic territories throughout the world. Use the descriptions below to find the Regional Liaison for your specific location. If you do not see your location listed below, contact Brenley McKenna. We highly encourage you to contact your Regional Liaison with any questions you may have.

Frank Blaha

Frank Blaha is the primary contact for the following states: Alabama, Arizona, Arkansas, Colorado, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, New Mexico, North Dakota, Oklahoma, South Dakota, Tennessee, Texas, Utah, and Wyoming.

Michael Dirks

Michael Dirks is the primary contact for Canada and the following states: Alaska, Idaho, Nevada, Oregon, and Washington.

Alice Fulmer

Alice Fulmer is the primary contact for the following states: Florida, Georgia, New Jersey, New York, North Carolina, Pennsylvania, and South Carolina.

Maureen Hodgins

Maureen Hodgins is the primary contact for California.

Subscriber Services Liaison

Bennett Parsons

Bennett Parsons is the primary contact for consultant, manufacturer, and our small systems subscribers across the United States.