Get to know Subscriber Services

Account Managers

Account Managers serve as the primary points of contact for subscribers to The Water Research Foundation, providing personalized service to ensure you get the answers you need, have access to our resources, and gain input into research planning. Additionally, they can connect you and your organization with industry experts through focused discussions, webcasts, and conference calls.

Account Managers are responsible for specific geographic territories throughout the world. Use the descriptions below to find the Regional Liaison for your specific location. If you do not see your location listed below, contact Lexie Vean. We highly encourage you to contact your Regional Liaison with any questions you may have.

Alice Fulmer, Director of Subscriber Services

Alice Fulmer is the primary contact for the following states: 

  • Florida
  • Georgia
  • New Jersey
  • New York
  • North Carolina
  • Pennsylvania
  • South Carolina

Michael Dirks, Senior Account Manager

Michael Dirks is the primary contact for the following states: 

  • California 
  • Nevada

Maureen Hodgins, Senior Account Manager

Maureen Hodgins is the primary contact for the following states: 

  • Alaska
  • Idaho
  • Oregon
  • Washington
  • all provinces in Canada

Jim Siriano, Senior Account Manager

Jim Siriano is the primary contact for the following states: 

  • Connecticut
  • Delaware
  • Maine
  • Maryland
  • Massachusetts
  • Michigan
  • New Hampshire
  • Ohio
  • Rhode Island
  • Vermont
  • Virginia
  • West Virginia

Bennett Parsons, Account Manager

Bennett Parsons is the primary contact for the following subscribers: 

  • consultants
  • manufacturers
  • small systems subscribers across the United States and Canada