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Project #2850

Succession Planning for a Vital Workforce in the Information Age

$395,013
Completed
Principal Investigator
John
Voeller
Research Manager
Linda J Reekie
Contractor
Black & Veatch Corporation
Workforce
Utility Management
Final Report

Abstract

The project assessed the current workforce demographics for the water and wastewater industry, identified future shortfalls in critical and technical skills, and provided guidance for creating a succession strategy and plan. It also provides guidance for the following:

  1. identifying gaps in current and future workload and workforce
  2. implementing a workforce planning model
  3. documenting vital tacit knowledge owned by senior employees
  4. upgrading training programs

Published in 2005. This study was a originally funded in cooperation with WERF as project 02-CTS-7CO.