Public Communication - Perception and Early Communications Tools

This report provides the initial results of research designed to understand elected and appointed officials' perspectives on asset management and infrastructure sustainability. The authors use results of a survey, focus groups, interviews, and case studies to understand how public support for infrastructure sustainability can be attained. The report identifies tool and messages that elected, appointed, and salaried public officials can use in communication with their stakeholders. Published by WERF. 56 pages. Soft cover and online PDF. (2009)

Originally funded as WERF project SAM1R06a.