Project #164

Performance Benchmarking for Water Utilities

$221,324
Completed
Principal Investigator
William
Kingdom
Research Manager
Roy L Martinez
Contractor
D&B/Guarino Engineers, LLC
Utility Management
Risk Assessment
Leadership
Resilience

Abstract

Determines areas of water utility operations and management that would be appropriate for developing benchmarks to evaluate utility performance. Includes suggestions that water utility managers would be able to use to evaluate and improve performance of their individual operations. Published in 1996. Foundation subscribers can download this Web-only report.

Resources