Organizational Development Needed to Implement a Knowledge Management Strategy at Water Utilities

Abstract

Identifies the benefits of implementing a knowledge management (KM) initiative and the organizational development factors (e.g., culture, core planning processes, communications, rewards, etc.) that are critical to the success of implementing a KM initiative. Includes an extensive tool kit and CD-based informational resources for drinking water utilities to evaluate and develop their organizational cultures to be supportive of successful implementation of KM strategies and initiatives. Published in 2011.

As of February 2021, the Knowledge Management Toolkit is no longer available. For questions, please contact us.

Resources

Public Plus

Organizational Development for Knowledge Management at Water Utilities

Report

#4003

03/31/2011

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Organizational Development Needed to Implement a Knowledge Management Strategy at Water Utilities

Abstract

Resources

Organizational Development for Knowledge Management at Water Utilities

Succession Planning for a Vital Workforce in the Information Age

Strategic Workforce Plan and Employee Value Proposition

Changing Organizational Culture to Promote Sustainable Water Operations: A Guidebook for Water Utility Sustainability Champions

Diversity, Equity, and Inclusion Best Practices for the Water Sector Workforce

Preparing the Water Sector to Embrace Technology: Skillsets and Enterprise Management Approaches for the Digital Age

Developing Strategic Consumer Messaging for Microplastics in Drinking Water Supplies

Your Water System is Not Isolated - Interdependencies are Important