Leading Practices and Key Performance Indicators for Asset Maintenance

Through personal interviews, reports, data sheets, and surveys, this research gathered information from several utilities related to leading practices and key performance indicators of asset maintenance. The information was used to create five case studies which include information about the utility, its process of implementing maintenance practices, current program, KPIs to support the practice, value, and lessons learned. The research provides a perspective of the time and resources needed to apply and/or integrate the maintenance practice into an existing maintenance program, summarizes a list of KPIs used by the utilities to support the maintenance program, and shares helpful tips and recommendations to utilities considering applying or improving the maintenance practice. Published by WERF. 220 pages. Online PDF and sample asset maintenance survey. (2014)

Originally funded as WERF project SAM1R06k.