Effective Utility Management Benchmarking Tool

Web Tool
The Water Research Foundation has developed a tool to help water and wastewater utilities evaluate their current and desired levels of performance related to the 10 attributes that were identified in the EPA report, Effective Utility Management: A Primer for Water and Wastewater Utilities (2008). The tool is aligned with the Primer, identifies practice areas used by the water sector to support each attribute, and provides a structured process benchmarking exercise to help water utilities conduct a self-assessment of any or all of the 10 attributes that they want to improve to meet their goals. The tool is accompanied by (1) a recommended approach for a utility to conduct a self-assessment (4313a) and (2) a User’s Guide (PowerPoint presentation) that will help water utilities use the tool.