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Project #3120

Strategies to Help Drinking Water Utilities Ensure Effective Retention of Knowledge

$787,084
Completed
Principal Investigator
Linda
Blankenship
Research Manager
Linda J Reekie
Contractor
EMA, Inc.
Workforce
Utility Management
Final Report

Abstract

Identifies strategies, tools, and techniques that utilities can use to retain knowledge of the retiring and shifting workforce. Includes key drivers, critical success factors, barriers, and costs and benefits related to implementing knowledge retention programs. Published in 2008.