Project #4375

Methodology for Evaluating Water Use in the Commercial, Institutional, and Industrial Sectors

Principal Investigator
Research Manager
Ms. Maureen Hodgins
Hazen and Sawyer
Water Demand & Forecasting
Rates & Revenue
Water Use & Efficiency


The project developed and tested a methodology to collect standardized data to determine commercial, institutional, and industrial (CII) end uses of water. This methodology can be used by utilities of various sizes to collect CII end use data for demand forecasting, rate design studies, benchmarking, and conservation program planning. Research partner: EPA. Published in 2015.

Project 4619 builds upon this project by implemeting the methodology for evaluating commercial/institutional customer water use and developing rate-of-use metrics.