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Project #367

Joint Utility Meter Reading--A Collaborative Approach

$285,844
Completed
Principal Investigator
Donald
Schlenger
Research Manager
Elizabeth C Kawczynski
Contractor
EMA, Inc.
Utility Management
Customer Relations & Stakeholder Engagement
Water Use & Efficiency

Abstract

Provides an understanding of the technological and institutional issues surrounding joint meter reading. Documents the business case for joint metering, which includes improving efficiency and customer service. Also identifies various strategies that utilities might pursue to move toward collaborative meter reading and, possibly, shared billing and customer service. Research partner: EPRI CEC. Published by EPRI in 1999. (TR-112559). Subscribers may order from the Foundation.