Project 3120
Strategies to Help Drinking Water Utilities Ensure Effective Retention of Knowledge
$787,084
Principal Investigator
Linda Blankenship
Project Manager
Linda J Reekie
Contractor
EMA, Inc.
Abstract
Identifies strategies, tools, and techniques that utilities can use to retain knowledge of the retiring and shifting workforce. Includes key drivers, critical success factors, barriers, and costs and benefits related to implementing knowledge retention programs. Published in 2008.
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