Effective Utility Management: A Primer for Water and Wastewater Utilities - January 2017

Jul 10, 2019
Project Paper

This updated Primer is based on ten attributes of an effectively managed utility and five keys to management success, collectively known as Effective Utility Management (EUM). EUM is the most widely recognized water sector utility management program in the country. This Primer is designed to help utilities comprehensively assess current operations and identify a path to improving in key areas.