Defining a Resilient Business Model for Water Utilities: Chapters 1-4

Jun 9, 2019
Project Paper

The report, Defining a Resilient Business Model for Water Utilities, provides an assessment of the revenue model and resulting financial condition of water utilities in North America (primarily the United States), considers factors influencing financial performance, and discusses practices that have the potential to improve financial resiliency.

Chapters 1‒4 of the report can also be read as standalone documents. Download and extract the chapters from the zipfile.