Project 374

Using the Utility Business Architecture to Become Competitive

$95,640
Completed
Principal Investigator
Melanie Rettie
Project Manager
Jeffrey L Oxenford
Contractor
EMA, Inc.
Utility Management

Research Impact

Applies the utility business architecture (UBA) to improve work practices. Includes selection of business processes for re-engineering, creation of an as-is picture, and development of an improved to be picture. Published in 1999.