Project 4097
                    
          Optimizing Information Technology Solutions for Drinking Water Utilities
$209,410
      
                Principal Investigator
                                            Dave Harris
                          Project Manager
                                            Susan M Turnquist
                          Contractor
              Red Oak Consulting
          Abstract
Identifies the drinking water industry's highest priority IT needs and creates a road map for research to meet those needs. Also identifies the types of IT products and services most needed in the industry. Conducted a workshop at which IT experts and managers representing all functional areas within water utilities identified current and emerging issues, focusing on areas that would be strengthened by research, and developed a prioritized, proactive research agenda. Published in 2009.