Project #2930

Environmental Management Systems: A Tool to Help Water Utilities Manage More Effectively

$399,408
Completed
Principal Investigator
James
Ollerenshaw
Research Manager
Ms. Jennifer I Warner
Contractor
Jacobs
Utility Management
Customer Relations & Stakeholder Engagement

Abstract

Evaluates the ISO 14001 approach for its applicability to water utility EMS. Provides guidelines to evaluate initial activities and programs (e.g., program components and steps) and ongoing activities (e.g., periodic reviews and audits). Includes performance measures and proposes strategies to communicate environmental commitments, successes, and approaches to customers and upstream and downstream stakeholders. Includes a CD-ROM. Research partner: USEPA. Published in 2006.