Project #4001

Contaminant Risk Management Communication Strategy and Tools

$416,664
Completed
Principal Investigator
Jane
Mobley
Research Manager
Susan Turnquist Ph.D., MPA
Contractor
Jane Mobley Associates
Utility Management
Risk Assessment
Customer Relations & Stakeholder Engagement

Abstract

Develops an overall contaminant risk management strategy and individual contaminant tools to help utilities provide this information to customers during routine, emerging, and emergency situations in a more credible and expeditious manner. Research partner: UKWIR. Published in 2010.