Conducting Effective Community Outreach and Dialogue on Biosolids Land Application: A Primer for Biosolids Professionals

WERF researchers developed a state-of the-science risk communications process that can be used by biosolids professionals to design and conduct effective risk communications through outreach and dialogue with their stakeholders - the people in the communities where there is biosolids application. Based on research and experience acquired through this project and from related industries, the researchers recommend adopting a systematic, science-based approach to building and conducting effective outreach and dialogue with key stakeholders. The Strategic Risk Communications Process offers a useful approach for developing strategies and communications that focus on people's decision making and behavior. This primer provides step-by-step guidance on how to apply that process to design, conduct, and evaluate your dialogue and outreach efforts. Published by WERF. 72 pages. Soft cover and online PDF. (2011)

Originally funded as WERF project SRSK2R08a.