Project #2638

Consumer Perceptions of Tap Water, Bottled Water, and Filtration Devices

$280,000
Completed
Principal Investigator
Gil
Crozes
Research Manager
Linda J Reekie
Contractor
Carollo Engineers
Customer Relations & Stakeholder Engagement

Abstract

Provides information on drinking water utility customer attitudes and perceptions for use by water utility personnel in customer education and satisfaction programs and in public relations. Focuses on point-of-use applications and bottled water use. Published in 2003.