Do you need to communicate the potential risk of cyanotoxins in drinking water? While some communication tools and resources for utilities have been developed, utilities and the customers that they serve need additional targeted messages and materials. This webcast will discuss the findings of WRF project #4697, Development of a Risk Communication Toolkit for Cyanotoxins
. Listeners will learn about specific attributes of the cyanotoxin risk management framework that can create potential communication barriers, for example the complexity of the EPA health guidance and the uncertainty inherent in monitoring and testing timing and protocol. Listeners will also be introduced to the linguistic research carried out during the project, which was used to develop recommended health advisory/alert language. This Webcast is designed to provide listeners with the necessary knowledge to develop and deliver effective cyanotoxin risk communications.