​Didn't get a chance to listen to our live Water Research Foundation Webcasts? Access our archives at a time convenient for you, as often as you like.

Access LevelDateTitleDescription
5/30/2019Pepper Mild Mottle Virus: A Plant Pathogen with a Greater Purpose in Microbial Water Quality Analyses
Viruses in domestic wastewater present significant threats to public health, but are poorly represented by the traditional fecal indicator bacteria used to measure pathogen removal in (waste)water treatment and fecal pollution in surface waters. In this webcast, the presenter discussed the use of the plant pathogen pepper mild mottle virus as an enteric virus surrogate. Pepper mild mottle virus enters the wastewater stream through human consumption of pepper products and is among the most abundant viruses identified in sewage today. Our speakers will focus on the research development of pepper mild mottle virus to measure virus removal in wastewater treatment and the presence of enteric viruses in potentially contaminated surface waters. In addition, the presenter discussed the potential for application of pepper mild mottle virus in wastewater treatment and water quality monitoring.
5/16/2019Forging Powerful and Sustainable Relationships Between Clean Water Agencies and the Community
This partner Water Research Foundation and Water Environment Federation webcast will highlight findings from a recent WRF research project, Forging Powerful and Sustainable Relationships Between Clean Water Agencies and the Community (project 4678), that looked at how clean water agencies (CWAs) can leverage emotional motivators in public engagement programs to create long-standing relationships with the community. Between 2017-2018, the research team drew from multi-disciplinary research, interviews with leading clean water agencies and global marketing experts, and a statistical analysis of customer opinions, and found that an emotional connection matters. Using these findings, CWAs can transform industry perceptions and connect with customers in new and meaningful ways.

Our presenters will discuss:
  • Theoretical underpinnings for emotional connections and relationship building.
  • Enhancing trust and generating goodwill for times of crisis.
  • Understanding customer advocacy and how to foster positive customer interactions.
  • Encouraging positive behavioral change to realize operational efficiencies.
  • Building public support for new strategies, programs, rates, and investments.
  • Assessing current performance on engagement efforts.
  • Identifying next steps for improving customer relationships.
5/14/2019Unintended Consequences of Implementing Nitrosamine Control Strategies
​NDMA is the nitrosamine detected most frequently in drinking water, and the U.S. EPA continues to consider the impact of nitrosamines formation during disinfection at drinking water treatment plants, as indicated in its third Six-Year Review of the Safe Drinking Water Act (82 FR 3518). If EPA decides to regulate NDMA, affected water systems will need to explore strategies to reduce concentrations in their finished water and distribution systems. While numerous NDMA control strategies have been identified, most options carry simultaneous compliance, operational, and/or cost implications. This webcast presents findings from WRF’s project Unintended Consequences of Implementing Nitrosamine Control Strategies (4491), which focuses on 1) evaluating the unintended consequences of implementing nitrosamine control strategies, and 2) developing practical guidelines for water systems to identify control strategies while considering those consequences.

4/25/2019Challenges and Practical Approaches to Water Reuse Pricing
​Pricing reuse water poses many unique challenges that must be navigated in order to develop and sustain a reuse program. There are also a variety of benefits that can be realized throughout the progression of a reuse program. A recently completed project, Challenges and Practical Approaches to Water Reuse Pricing (#4662), sought to better understand the obstacles and opportunities associated with reuse pricing. This project provides practical information to assist utility practitioners and other water sector professionals as they grapple with the challenges of setting prices, generating revenues, and recovering costs from the provision of reuse water, with a focus on nonpotable reuse (NPR). This webcast  presented a comprehensive overview of the project objectives, results, utility case studies, and recommendations for utilities.
4/18/2019California's In-Conduit Hydropower Implementation Guidebook: A Compendium of Resources, Best Practices, and Tools
Water systems in California have large untapped potential to recapture energy with in-conduit hydroelectric generation and, over the past decade, several important updates have changed the landscape related to small hydropower in the state. The technological renaissance of turbine technologies, offering improvement in performance, modularity, portability, and scalability, has created new opportunities to revisit sites previously considered infeasible for energy harvesting. In addition, federal and state regulatory permitting processes have been simplified, and with the availability of incentives, in-conduit hydropower projects are now often considered technically and financially feasible. Despite this, the actual development of projects is still below the state’s potential, with small hydropower currently only contributing about 1-3.5% of California’s power generation.
In this context, it is believed that an increased knowledge of in-conduit hydropower project life cycle will facilitate higher market penetration in California. To address this knowledge gap, this study developed a guidebook and a business case assessment tool to assist cost-effective implementation of in-conduit hydropower projects, and provided a comprehensive assessment of the in-conduit hydropower generation potential in California. Our speakers discussed the project’s findings, which provides an invaluable knowledgebase for municipal water, agricultural, and industrial agencies that are considering capturing hydrokinetic/hydrostatic energy; avoiding energy wastage in water supply networks, and integrating in-conduit hydropower into the existing energy mix.

4/11/2019Guidance Manual for Monitoring Biological Filtration of Drinking Water
Operators have a pressing need for practical drinking water biological filtration monitoring tools that provide rapid feedback. Additionally, clear guidance is needed on sampling, analysis, and interpretation of biological process data. To address these needs, WRF’s project, Guidance Manual for Monitoring Biological Filtration of Drinking Water (#4620), extensively evaluated six biological process monitoring tools:

  • Biofilm formation rate
  • Dissolved oxygen consumption
  • Adenosine triphosphate
  • Adenosine monophosphate
  • Extracellular polymeric substances
  • Microbial community analysis

The tools were evaluated based on usefulness, data quality, ability to implement, and cost. Our presenters provided an overview of the monitoring tools, provided guidance on sampling and analysis methodologies, demonstrated the responsiveness of each tool to controlled pilot-scale experiments to enhance or attenuate bioactivity, and summarized results from an extensive evaluation of water quality and performance data at 12 full-scale facilities. This webcast will be of interest to operators and anyone in the drinking water community.

4/2/2019Evaluation of Data Needs to Support Water Quality Models for Setting Nutrient Targets
​How to Register: Employees of WE&RF subscribing organizations can receive FREE registration for this WE&RF/WEF co-sponsored web seminar. Click here to access the promo code that you'll need to register through WEF.

Many prior attempts to use water quality models to set nutrient targets (criteria and/or allowable loads) have been rejected for regulatory application, due to excessive uncertainty caused by insufficient data to support the model. This presentation will discuss the amount of data required to develop a mechanistic water quality model that can support water quality management actions for nutrients. Topics to be covered include:
  • The relationship between the amount of data available to support model application and resulting model error. 
  • The applicability of different model uncertainty analysis techniques for use with mechanistic nutrient models. 
  • Summary of interviews with State regulatory staff regarding data requirements, model uncertainty and other factors. 
3/28/2019WRF Subscriber Quarterly Briefing
​Please join us for a subscriber quarterly briefing. This briefing highlighted WRF activities from this past quarter and forecast upcoming activities, including:
  • A special introduction with the new Chief Executive Officer
  • New projects recently approved for funding
  • Key announcements from the first quarter of 2019
  • Engaging with your Regional Liaison
  • Opportunities for your involvement in research
  • Q&A
3/21/2019Managing Intracellular Cyanotoxin Release During Oxidation Processes in Drinking Water Treatment Plants
Utilities have been seeking guidance to effectively control cyanobacteria cells and eliminate cyanotoxins using holistic management and treatment strategies. Current guidance suggests that switching water sources or removing intact cells can minimize the risk of releasing intracellular (or cell-bound) cyanotoxins. Our presenters discussed options to use when this operational flexibility is unavailable, including the deliberate release and treatment of intracellular cyanotoxins using oxidation processes. In addition, the incorporation of intracellular cyanotoxin release into the upcoming CyanoTOX Tool (Version 3) was presented. The webcast included information from the WRF Tailored Collaboration project, Release of Intracellular Cyanotoxins During Oxidation of Naturally Occurring and Lab Cultured Cyanobacteria (#4692), which highlights ways to improve available guidance to utilities regarding the release of intracellular cyanotoxins during oxidation of naturally occurring and lab-cultured cyanobacteria.

3/19/2019Phosphorus Recovery and Management
Phosphorus is a limited and essential resource, but it has been demonstrated that it can be extracted from wastewater, proving that water resource recovery facilities are important parts of the global circular bio-economy. This webcast highlighted what the Global Water Research Coalition, Sustainable Phosphorus Alliance, U.S. EPA, and The Water Research Foundation are doing to further the science, collaboration, and recovery practices of phosphorus.
3/14/2019Advancing the Seawater Desalination Knowledge Base
This partnership webcast with WateReuse discussed two recently completed WRF projects that feature advancements in seawater desalination by reverse osmosis. As part of Carlsbad Desalinated Seawater Integration Study (Desal-15-06/4773), researchers investigated the integration of desalinated seawater into the San Diego area distribution network following the 2015 completion of the Carlsbad Seawater Desalination plant. The data and analysis generated from this research is a valuable resource for understanding the challenges associated with the introduction of desalinated seawater into the regional San Diego County Water Authority and local member agency distribution systems, and can be used to guide the water treatment community in the design and implementation of future SWRO projects.

The successful operation of seawater reverse osmosis plants often depends on the ability of the pretreatment system to consistently produce high-quality water for the RO process. Pretreatment for Seawater Reverse Osmosis: Existing Plant Performance and Selection Guidance (Desal-14-07/4763) developed a knowledge base that provides water utilities with a set of key criteria for the evaluation of conventional versus membrane-based pretreatment technologies and a tool to assist water utilities in selection of pretreatment systems based on the water quality of the seawater and other selected information.
3/12/2019Guidance on Implementing an Effective Water Loss Control Plan
WRF hosted a webcast on project 4695, Guidance on Implementing an Effective Water Loss Control Plan which will help water utilities assess their current water loss situation, develop targets for water loss control programs, identify various intervention approaches, estimate costs and benefits of potential interventions, and develop a “roadmap” for preparing a water loss control program. Our presenters discussed the project's tools and methods that users can use to select financial or economic valuation approaches for estimating the costs and benefits of alternative water loss control activities which can be used to assemble financially attractive activities into a multi-faceted, plan that is actionable, cost effective, and defensible for their specific situation. The resulting plan, based on the experience of leading North American water utilities – large and small, can then be aligned with the water utility’s strategic goals, water resource management needs and financial objectives, while reflecting local circumstances. 

The Guidance Manual and this webcast will be of interest to water utility executive and department managers charged with managing distribution system water and revenue loss, and regulatory agencies with oversight of water loss auditing and control plans.

3/7/2019Rolling Out “Community‐enabled Lifecycle Analysis of Stormwater Infrastructure Costs” (CLASIC) Tool
The web-based “Community‐enabled Lifecycle Analysis of Stormwater Infrastructure Costs” (CLASIC) tool is intended to support stormwater infrastructure planning and decisions using lifecycle costs to compare green, hybrid green‐gray, and gray infrastructure practices. There are three main components to the CLASIC tool outputs: (1) life cycle costs; (2) assessed value of co‐benefits (environmental, social, financial); and (3) performance. This webcast presented a rigorous framework of life cycle cost analysis for green and gray infrastructure, along with a live demo of CLASIC tool features and user interface. In addition, the webcast provided an overview of beta testing process for community engagement.

2/21/2019Strategic Workforce Plan/Employee Value Proposition
Participants in the highly successful Workforce Skills of the Future workshops held in Melbourne, Australia and Alexandria VA, identified Strategic Workforce Plan (SWP) and Employee Value Proposition (EVP) development as foundation activities to be prioritized for subsequent initiatives to guide and provide direction. In other words, how does the sector plan for the workforce of the Future Digital Utility recognizing tomorrow’s employees will need additional and different skills for the changing work environment. This webcast will summarize the recent workshops held in Washington D.C. and San Francisco, CA and present results and recommendations for the water sector.

How to Register: Employees of  legacy WE&RF subscribing organizations can receive FREE registration for this WRF/WEF co-sponsored web seminar. Click here to access the promo code that you'll need to register through WEF.

2/14/2019Use of Flushing as a Corrective Action Under the Revised Total Coliform Rule
Water main flushing is a commonly used (and often misused) utility maintenance practice to maintain or improve water quality and to address contamination issues in distribution systems. Flushing is also identified in the Revised Total Coliform Rule as a corrective action to address sanitary defects; however, there is no guidance available to utilities as to whether it is appropriate for a particular coliform response situation or how it should be applied and monitored. When improperly applied, flushing can worsen a situation and increase risks to public health. A WRF tailored collaboration research project (#4653), Use of Flushing as a Corrective Action Under the Revised Total Coliform Rule, was conducted with two large Pacific Northwest utilities – Portland Water Bureau and Seattle Public Utilities – to field-evaluate the effectiveness of unidirectional flushing (UDF) to remove microbially active sediment/biofilm from pipe walls and to reduce disinfectant demand associated with legacy deposits; as well as to characterize the benefits, limitations, and risks of conventional flushing. This webcast focused on key findings from the project field trials and provides industry guidance for utility operations, including a framework and protocols on how and when to optimally conduct flushing as it relates to addressing microbial water quality upsets.
1/17/2019Customer Messaging on Opportunistic Pathogens in Plumbing Systems
In 2015, The Water Research Foundation (WRF) initiated a focus area on waterborne pathogens in distribution and plumbing systems to advance understanding of opportunistic pathogens in these distribution and plumbing systems.  As the first project of this focus area, the project 4664, Customer Messaging on Opportunistic Pathogens in Plumbing Systems, developed and tested a series of messages for the water community to use when communicating with different audiences about Legionella in building water systems.
This webcast will present a comprehensive overview of the project objective, results, and recommendations for utilities on how to reach various audience segments and communicate with their customers.  Speakers will provide practical examples of best language practice. 

12/13/2018Occurrence of Microplastics in Water…Size Does Matter!
Join WRF for a webcast on the Occurrence of Microplastics in Water….Size Does Matter! Many believe that Microplastics (MPs) may cause significant water quality problems and injure aquatic and terrestrial wildlife. This event will improve your understanding of the occurrence, exposure, fate, transport, and toxicological relevance of microplastics. This webcast provided current insights on this topic, share some key knowledge gaps based on peer-reviewed literature, and present late-breaking information. Attendees will also gain a better understanding of the difference between microplastics and macroplastics, the state of the science of measurement methods, and current removal technologies. The presenters will cover the following topics:
  • Recent findings from a WRF white paper, Microplastics in the Aquatic Environment
  • Overview of new collaborative research
  • Current global activities and trends, including case study examples Knowledge gaps and research needs
12/11/2018Multi-Criteria Decision Analysis (MCDA) for Prioritisation of Emerging Contaminant Research Needs
Research agencies, water utilities, regulators, and others are faced with diverse research needs, including the need to better understand and manage risks associated with emerging chemical contaminants. Since available funds are always limited, it is necessary to prioritise research efforts and expenditure. The prioritisation of research topics at a particular organisation is dependent upon that organisation’s responsibilities, concerns, attitude to risk, and their willingness to lead. Furthermore, priorities are influenced by external factors such as identified knowledge gaps and the likelihood of future regulatory controls. This webcast will describe a newly developed tool-based technique for Multi-Criteria Decision Analysis (MCDA) to the prioritisation of emerging contaminant research needs. Participants will learn about the fundamental concepts that underpin the MCDA process, as well as the practical application of the tool. This webcast is recommended for anyone with a responsibility or interest in the prioritisation of research needs, specifically for research relating to emerging chemical contaminants.

This was a Global Water Research Coalition project and partners include: 
Water Research Australia
PUB Singapore
Water Research Commission (Singapore)
TZW (German Water Technology Centre)
KWR Water Cycle Research Institute 

12/5/2018Treatment Intensification for Resource Recovery: Advances in Granules and Membrane Bioreactor Technologies
How to Register: Employees of WRF subscribing organizations can receive FREE registration for this WRF/WEF co-sponsored web seminar. Click here to access the promo code that you will need to register through WEF.

In June 2015, legacy Water Environment Research Foundation (WERF, now the Water Research Foundation) and the National Science Foundation (NSF) entered into a Memorandum of Understanding for their complementary interests in the pursuit and continuing support of basic research and advancement of new technologies to efficiently recover valuable resources from wastewater and stormwater. The MOU helps to better link fundamental research (e.g., funded by NSF) with applied research (e.g., funded by WRF and LIFT). As a result of this MOU, three projects were funded: 1) Bioaugmentation of Activated Sludge with High Activity Nitrifying Granules/Flocs; 2) Oxygenic Photogranule Process for Energy Positive Wastewater Treatment; and 3) Biofilm-Enhanced Anaerobic Membrane Bioreactor for Low Temperature Domestic Wastewater Treatment. This webinar will provide an update on the three projects as they enter into their final year of research.
12/4/2018Legionella Management and Guidelines
The risk of Legionella growth and transmission in building water systems can be reduced through the implementation of water management programs. This webcast focused on current guidance for prevention of Legionnaires’ disease through effective water management.

This is the third in a series of three webcasts on mitigation and control of Legionella in building water systems. In cooperation with NSF International, this series was derived from the conference, Managing Legionella in Building Water Systems, held May 9-11, 2018 in Baltimore, Maryland. Recordings of the first and second webcasts in the series are available for on-demand viewing:
  • Understanding Analytical and Monitoring Methods for Legionella in Building Water Systems (held September 18, 2018).
  • Management Technologies for Prevention and Mitigation of Legionella (held October 25, 2018).
11/15/2018Retrofit and Management of Metallic Pipe with Cathodic Protection
This webcast shared findings from the project, Retrofit and Management of Metallic Pipe with Cathodic Protection. This research investigated the technical and economic considerations of cathodic protection (CP) retrofits. It analyzed the value of existing CP systems and studied related troubleshooting and management techniques currently utilized by water utilities. The project team gathered application data and information from utilities in the United States and Canada through workshops, interviews, and surveys. Case studies demonstrate the economic value of CP, and cover retrofit alternatives for pipes of various lengths and diameters. The project includes a utility-focused design manual, which outlines standard specifications, drawings, and a financial template/methodology to help utilities measure the financial benefit of an anode retrofit program.
11/7/2018You have GAS! Sewer Methane GHG Accounting
How to Register: Employees of WRF subscribing organizations can receive FREE registration for this WRF/WEF co-sponsored web seminar. Click here to access the promo code that you will need to register through WEF.

The Intergovernmental Panel on Climate Change (IPCC) has consistently suggested that collection-system methane is an insignificant GHG emission in the developed world that can be ignored. Estimates (Willis, 2017) actually support IPCC’s default assumption on national perspective by suggesting that sewer-methane’s roughly one million annual metric tons of carbon-dioxide-equivalent emissions (MT-CO2e/yr) represent only 0.014% of the U.S.'s approximate seven billion MT-CO2e/yr (EIA, 2008). However, while true on a national scale, those same sewer-methane emissions likely represent half of the average wastewater utility’s scope-1 GHG emissions, and therefore a very significant GHG source for utility emissions inventories.

This webinar will provide an overview of a new Water Research Foundation-developed methodology to estimate sewer methane emissions for utilities. The methodology, its development, and verification will be described by the developers Keshab Sharma (University of Queensland) and John Willis (Brown and Caldwell). Asbjørn Haaning-Nielsen will summarize the Aalborg University’s related sewer-methane research and his assessment of the methodology. Wendy Barrott (Great Lakes Water Authority) will summarize her utility’s use of the method, their objectives, and results.
10/30/2018Incentives for Green Infrastructure Implementation on Private Property: Lessons Learned
Green infrastructure (GI) is a best management practice designed to retain, reduce, infiltrate, and treat stormwater runoff prior to entry into drainage systems. The benefit to both combined and separate storm sewer systems is reduced water quantity in conveyance systems, reduced peak flow, and improved water quality. Many GI investments have focused on projects within the public right-of-way and on other publicly owned property. A recently completed project, Incentives for Green Infrastructure Implementation on Private Property: Lessons Learned (#4684), evaluated adoption of GI on private lands, which typically constitute a large portion of impervious area in urban settings. The research classified incentive programs for GI on private property into six program models and developed nine strategies to enhance program success. This webcast presented a comprehensive overview of the project objectives, results, utility case studies, and recommendations for utilities.
10/25/2018Management Technologies for Prevention and Mitigation of Legionella
There are several management technologies that can help control Legionella in building water systems. Many technical and practical considerations are necessary to choose the appropriate mitigation strategy for a particular site. This webcast will focus on the current understanding of prevention and mitigation technologies for Legionella management.

This is the second in a series of three webcasts on mitigation and control of Legionella in building water systems. In cooperation with NSF International, this series was derived from the conference Managing Legionella in Building Water Systems, held May 9-11, 2018 in Baltimore, Maryland. Topics for the first and third webcasts in the series are as follows:
  • Understanding Analytical and Monitoring Methods for Legionella in Building Water Systems (held September 18, 2018).
  •  Legionella Management and Guidelines (scheduled for December 4, 2018)
10/17/2018Center for Watershed Protection Crediting Water Quality Benefits from Stream Restoration: Implementation Case Studies and Potential for Crediting Guidance Application
WRF subscribers interested in the recording can send an email to webcast@cwp.org. The email should include the following:
  • WRF Registration as the subject line
  • Name and organization of WRF subscriber
  • Email address where the webcast login information should be sent
Crediting stream restoration projects for sediment and nutrient reduction purposes is rapidly increasing as managers look to stream restoration as an essential tool in helping to meet waste load allocations from Total Maximum Loadings. The Chesapeake Bay Program (CBP) Stream Restoration Crediting Protocols provide a general technical framework for quantifying the water quality benefits of a specific suite of stream restoration practices, focusing on sediment and nutrients.

In 2016, the Water Research Foundation (WRF) developed the report Stream Restoration as a BMP: Crediting Guidance that includes the CBP protocols. This webcast will highlight the experiences that municipalities have with the implementation of the Stream Restoration Protocols across the Chesapeake Bay Watershed at the state and local municipality level, as well as the feedback from states outside of the Chesapeake Bay watershed who have adopted or are considering adopting the WRF Guidance.
9/18/2018Understanding Analytical and Monitoring Methods for Legionella in Building Water Systems
The presence of Legionella in building water systems has continued to grow in significance as a public health concern. However, the ability to provide reliable, sensitive, and quantitative detection and differentiation of live and infectious pathogens remains a significant challenge. This webcast focused on the current analytical and monitoring techniques for Legionella and explain considerations for method selection.  

This is the first in a series of three webcasts that will to provide valuable practical information on Legionella technology and management in building water systems. In cooperation with NSF International, this series was derived from the conference Managing Legionella in Building Water Systems, held May 9-11, 2018 in Baltimore, Maryland. Topics for the second and third webcasts in the series are as follows; exact dates are to be determined:
  • Legionella Management Technologies for Prevention and Mitigation
  • Legionella Management and Guidelines
8/28/2018Renewing the Water Workforce: Improving Water Infrastructure and Creating a Pipeline to Opportunity
​As the U.S. economy continues to grow, many communities are struggling to translate this growth into more equitable and inclusive employment opportunities. Meanwhile, many of our infrastructure assets are in urgent need of repair or restoration, and the workers needed to carry out these efforts are in short supply. However, these two challenges offer an enormous economic opportunity: infrastructure is well positioned to offer more durable careers to a wide variety of workers.

The United States needs a new generation of skilled workers to design, construct, operate, and govern our various infrastructure systems. It falls to water utilities, workforce development partners, and local, state, and national leaders to develop a water workforce to meet ongoing demands, ideally connected to the diverse residents and communities they serve.

This webcast explored the findings of Renewing the Water Workforce: Improving Water Infrastructure and Creating a Pipeline to Opportunity, published by the Metropolitan Policy Program at The Brookings Institution. This research provides insight on the nation’s 1.7 million water workers, including data on wages, skills, and demographics. The speakers also presented actionable strategies—a new water workforce playbook—that all types of leaders can use in future hiring, training, and retention efforts.

8/23/2018Integrating Water Efficiency into Long-Term Demand Forecasting
Research has shown that household water use across the United States is declining, even as population increases. An increase in water-efficient appliances and fixtures is a key driver in reducing per capita demand; however, many water demand forecasts do not adequately account for these improvements, and the resulting changes in per capita water usage. This webcast will explore the findings of the soon-to-be published project, Integrating Water Efficiency into Long-Term Demand Forecasting (#4495). This research provides guidance that will allow water demand forecasters to increase the reliability of their passive conservation forecasts by more accurately accounting for future sectoral water savings from new overlay building codes and requirements (e.g., green codes and regulations), changes in manufactured product standards and technologies, and third party certification programs.
8/9/2018Evaluation of Flushing to Reduce Lead Levels
Lead sources in contact with drinking water have the potential to release lead to the tap. A variety of techniques can be employed to reduce lead levels, including removing sources of lead (e.g., lead service line replacement), adjusting the water chemistry, and manipulating water velocity and usage patterns. A recently completed project, Evaluation of Flushing to Reduce Lead Levels (#4584), evaluated the impact of high velocity flushing (HVF) inside the household on lead levels in water samples collected from household water taps. HVF is accomplished by opening all interior taps and allowing the water to flow from all open taps. Sampling was conducted at 32 homes at six participating water systems. The impact of HVF on lead levels was evaluated for homes that had a partial lead service line replacement (PLSLR), full lead service line replacement (FLSLR), and in homes containing lead service lines but without any intentional disturbance. This webcast will present a comprehensive overview of the project objectives, results, and recommendations for utilities.
6/20/2018Making the Utility Case for Onsite Non-Potable Water Systems
The National Blue Ribbon Commission for Onsite Non-potable Water Systems, advances best management practices to support the use of building- or local-scale non-potable water systems, building upon years of research and collaboration by leading water utilities, public health officials, and national research foundations. The Commission recently developed and released a new report, Making the Utility Case for Onsite Non-potable Water Systems to help water and wastewater utilities, local government agencies, and other interested stakeholders understand the benefits and drivers behind onsite non-potable reuse, how other utilities have addressed potential challenges, and best practices for the ongoing operation of these systems.
6/7/2018Biofilm Enhanced Anaerobic Membrane Bioreactors for More Sustainable Domestic Wastewater Treatment
Utilities are seeking options to reduce energy consumption and residuals production in domestic wastewater treatment without compromising effluent quality. Anaerobic treatment produces a renewable energy source and does not require energy intensive aeration. It also produces a fraction of the residuals produced in aerobic treatment, eliminating the need for biosolids stabilization that in turn results in expense savings. Membrane bioreactors (MBR), on the other hand, provide superior effluent quality, playing a crucial role in water reuse. Anaerobic membrane bioreactors (AnMBR) combine the benefits of the two treatment technologies. Previous AnMBR designs have faced significant challenges that this web seminar will highlight, including how Water Research Foundation (WRF)-funded projects are helping to address them. Our speakers will showcase findings on two current WRF projects: the first on an AnMBR pilot study (U2R15), and the second on a novel AnMBR – Biofilm Enhanced AnMBR (BfE-AnMBR) (TIRR5C15). Utility personnel, designers, and process engineers interested in advances in wastewater treatment technologies will find this session of great interest.

Employees of WRF subscribing organizations can receive FREE registration for this WRF/WEF co-sponsored webcast. Click here to access the promo code that you will need to register through WEF. If you have issues getting registered, please contact Barb Swartz at bswartz@waterrf.org.
6/5/2018Hyperspectral Characterization of Harmful Algal Blooms
Cyanobacterial harmful algal blooms (CyanoHABs) are an increasingly serious hazard to water quality worldwide. Once considered merely a nuisance, CyanoHAB outbreaks have been increasing in both frequency and severity and result in a number of potentially serious environmental consequences, including toxic effects to human and aquatic health, economic impacts on tourism, and degraded water and air quality.

Cyanobacteria blooms are exacerbated by high nutrient inputs and warmer waters and are optically related to increased concentrations of chlorophyll and phycocyanin pigments and, as their name implies, are fairly easily detected in the visible spectrum. Overhead monitoring via conventional satellite and aircraft remote sensing has been successful in identifying occurrences of CyanoHAB outbreaks in water bodies across the landscape.

We have now developed the capability to utilize imaging spectroscopy for the identification and assessment of algal phenomena at both the near water surface and cellular levels. These possibilities could open up research opportunities that could advance our understanding of cyanoHABs beyond the current state of scientific understanding.

In addition to presenting the state of knowledge on satellite imaging of CyanoHABs, the presenters will also gather audience feedback on their interest in this topic and future research.
5/31/2018Per- and Polyfluoroalkyl Substances (PFAS) in Water: Background, Treatment and Utility Perspective
Per- and Polyfluoroalkyl Substances (PFAS) are a class of anthropogenic chemicals with past and current uses in industrial processes and consumer products, including use as surfactants, surface-protecting agents, and processing aids to produce polymers. A few PFAS such as perfluorooctanoate (PFOA) and perfluorooctane sulfonate (PFOS) have been found in the environment, and have become a concern because of their potential toxicity and bioaccumulative properties. In May 2016, the EPA released lifetime health advisories for PFOA and PFOS recommending that drinking water containing PFOA or PFOS individually or in combination at concentrations greater than 0.070 μg/L (70 ng/L) should undergo further testing and efforts to limit exposure. This webcast presented current knowledge on PFAS including occurrence, analytical methods, regulations, treatment and will provide a utility perspective on the issue.
5/22/2018How to Economically and Accurately Assess the Condition of Small-Diameter Water Mains
This webcast focused on the published WRF research report, Leveraging Data from Non-Destructive Examinations to Help Select Ferrous Water Mains for Renewal (#4471). This research found ways to economically assess small (low-value) water mains. This project was a Tailored Collaboration effort that tested various technologies at five sponsoring utilities:  LADWP, Denver Water, Seattle Public Utilities, Fairfax Water, and DC Water. The City of Calgary also assisted, providing access to 15 years of condition-assessment and main-break data. By applying knowledge from this research, utilities can: (1) extend the service lives of some mains, (2) prevent unnecessary main breaks from occurring on other mains, (3) tailor renewal methods to match main condition, and (4) decrease the chances of erroneous decisions. The trick is performing the assessments such that the benefits are greater than the costs.  Just as video inspections are now routine for sewers, electromagnetic scanning could become commonplace for water mains.
5/3/2018Big Data/Data Analytics in Urban Sewershed Sensor Networks
With the recent emergence of low-cost, reliable water quality/quantity sensors and the exponential increases in computing power, the promise of real-time operation of collection systems and in-plant treatment operations to address these challenges is being realized. Utilities must comply with water quality control and overflow reduction requirements and sensor-based networks on a sewershed scale for real-time decision making and operation can optimize collection system performance, before investing in major, capitally intensive projects.  The traditional methods that utilities use for processing data will be a challenge. These new larger data streams will require big data analytic engines to process the data into actionable information, which can be integrated into visualization tools to allow end users to rapidly create knowledge that can be quickly acted upon. Our speakers will present the findings from two WRF projects address the state of the art of sensor network deployment in the water sector and big data/data analytics within and outside the sector.

The projects that will be discussed are:
Designing a Sensor Network In an Urban Sewershed (SENG6R16)
Leveraging Other Industries’ Big Data/Data Analytics (SENG7R16)
3/29/2018Implementing Innovation: An Orientation to the LIFT Program and its New Features
This presentation will highlight LIFT's (Leaders Innovation Forum for Technology) latest tools and resources, as well as opportunities to engage in LIFT.  LIFT is a WRF/WEF initiative to accelerate innovation and new technology into practice. Our speakers will provide an overview of LIFT, discuss LIFT tools and activities, identify high-priority technology topics, and outline ways participants can benefit from the program. 
3/21/2018Triple Bottom Line Water Supply Planning at Your Fingertips: A Framework and Tool for Comprehensive Comparisons
Drivers for developing or expanding a water reuse program vary from region to region. Whether considering nonpotable reuse, indirect potable reuse, or direct potable reuse, each option requires a thorough vetting of the potential impacts on a site-specific basis. Through a Water Environment & Reuse Foundation funded study, a specialized triple bottom line (TBL) framework and Excel-based tool were developed that goes beyond conventional practices to evaluate water supply options. The presenters will explain the TBL framework, including the social, environmental, and economic indicators selected for the evaluation tool, as well as the methodology for integrating a multi-criteria decision analysis component. The webcast will feature a demonstration of the TBL tool using water supply comparisons from utility partners. The presentation will also include a discussion of lessons learned from collaboration with utility partners in the United States and Australia. This webcast is a must-see for utility leaders, regulators, and elected officials responsible for making water supply planning decisions.
3/15/2018Chemical Management of Hydrilla Webcast
Hydrilla verticillata (hydrilla) is a federally listed aquatic invasive plant that can cause significant economic and environmental impacts once established. Hydrilla can impact water quality, aquatic habitat, and recreational uses in both river and reservoir systems. The species forms dense mats of vegetation, outcompeting native species, reducing dissolved oxygen, and raising pH. Seasonal decay of plants can increase natural organic matter in reservoirs (a precursor to disinfection byproducts) and clog intakes. Hydrilla’s ability to reproduce from plant fragments, turions and tubers, has made chemical management with herbicides one of the most common methods of control.

This webcast presented the findings of Chemical Management of Hydrilla for Drinking Water Utilities (project #4747), which explored the state of knowledge of herbicide application for the management of hydrilla in drinking water sources and its impacts on treatability, water quality, and human and environmental health. This webcast will help the audience obtain a better understanding of the potential risks of hydrilla and the available control options.
3/14/2018National Water Policy Fly-In Prep Webcast
Water Week 2018 is almost here! Over 300 water professional from across the nation will be in Washington, DC, on April 17-18, 2018. Again this year, the National Water Policy Fly-In will be a collaboration between WEF, NACWA, WateReuse Association, and The Water Research Foundation. AWWA and WWEMA will also be in DC for fly-in activities, and we will collaborate with them on meetings and events. This webcast will give you info on some of the key meetings and events being planned, and things you should do to join us in DC again this year. Webcast agenda items: Overview of the Fly-In and our request to Congress, instructions on setting up and having successful congressional meetings, guidance on connecting attendees with AWWA attendees to hold joint congressional meetings, and tips on social media and other ways to carry our message to a broader audience.
3/13/2018The Water Research Foundation Integration: An Update for Subscribers
The Water Research Foundation leadership presented an update on the progress being made to unify two research foundations into one foundation with a more powerful mission, sense of direction, and projecting a more unified voice.
3/6/2018Optimizing Biofiltration for Various Source Water Quality Conditions
Biofiltration is a sustainable, cost-effective technology that meets multiple treatment objectives at drinking water facilities across North America. Industry acceptance has been achieved through decades of utility experience and applied research. Existing research on biofiltration has identified a suite of strategies to improve biofilter hydraulic and water treatment performance at participating utilities. However, these strategies have been variably successful when implemented by others, likely due to site-specific conditions. Therefore, Optimizing Biofiltration for Various Source Water Quality Conditions (project #4555) sought to validate previously reported and novel biofilter optimization methods across a broad range of water quality conditions and treatment configurations.
The biofilter optimization strategies tested were: preoxidant selection/optimization, nutrient enhancement, and backwash optimization. This webcast  reviewed findings from pilot- and full-scale biofiltration optimization studies performed at several North American utilities across full seasonal variability. Approaches for strategy selection and implementation, including costs, will also be presented. Ultimately, webcast participants should receive a clear and concise guidance on how to select and evaluate biofilter optimization strategies at their facilities.
2/1/2018Water Use in the Multi-Family Housing Sector
​According to the U.S. Census, approximately 25% of U.S. housing can be classified as multi-family. Research has tended to focus on water use in the single-family residential sector. Unlike the single-family sector, however, the multi-family sector can be harder to define and is complicated by the issue of scale, since more than one dwelling unit or household is typically served by one or more water meters.  

This webcast presented and discussed research regarding Water Use in the Multi-Family Housing Sector (project #4554). Using information from multiple case study utilities and other data sources describing the multi-family sector, the presentation addressed trends and knowledge gaps, including the extent to which water use in the multi-family sector differs from water use in the single-family sector and factors that can explain these differences. The presentation evaluated variability in water use within the multi-family sector, examining whether there are significant differences in consumption patterns within identifiable segments of the sector. The discussion highlighted the influence of key explanatory variables that utilities should consider when characterizing and forecasting trends in this increasingly important sector.

The final report has been published and can be found on our website.
1/25/2018Direct Potable Reuse Confidence Through Risk Analysis
Potable water reuse requires the highest level of engineering and operations detail and excellence. Through the combination of purification steps and operating training, potable reuse systems have been shown to be protective of public health. However, important questions remain – How much treatment is necessary? How often do systems fail? What is the potential health impact of “off-spec” water? WE&RF's Reuse-14-16 addresses these questions directly. Members of the project team will walk through the steps required to develop a risk assessment for potable reuse treatment trains and will explain how to integrate large data sets into the risk analysis, develop an understanding of failure frequency and impact, and quantify the risk to public health associated with different purification trains and failure scenarios.

Recording available soon.
1/23/2018Enabling the Water Resources Utility of the Future - Webinar Series
Achieving and Maintaining Economic and Social Health for the Community

The landscape that has traditionally driven clean water utilities is changing rapidly. Today’s utility managers are no longer just treating and discharging wastewater. They are looking for ways to optimize their efficiency, recover valuable resources, and enhance their contribution to the overall health of watersheds and their communities.

As ”anchor institutions” in their communities, these Utilities of the Future employ innovative approaches not only to meet their own goals, but also to support the financial and social health of the communities they serve. Please join NACWA, WEF, U.S. EPA, WateReuse, and WE&RF for this webinar describing how leading clean water utilities are using innovative assistance programs to support low-income ratepayers and small water systems serving surrounding communities, enhancing the overall economic and social well-being of the entire area.
1/18/2018Optimizing Phosphorus-Based Chemicals for Lead and Copper Control and the Impact on Wastewater Plants
​When controlling lead and copper release from pipes into drinking water, choices can be limited. Orthophosphate addition and pH/alkalinity adjustment are two commonly used control strategies and are the focus of the Lead and Copper Rule (LCR). The science behind these methods is well understood, but how do these chemical interactions happen in actual water systems where many other chemical and microbiological interactions are occurring at the same time? This question was explored in Optimization of Phosphorus-Based Corrosion Control Chemicals Using a Comprehensive Perspective of Water Quality (project #4586).  

The research found that LCR compliance in public water systems is best maintained through a comprehensive approach, rather than focusing solely on orthophosphate and pH. This research also investigated the impact of phosphate-based corrosion control chemicals on receiving wastewater treatment plants. When using phosphate as a corrosion control chemical, its financial and environmental repercussions should not be ignored.

This webcast showed how the use of these two common lead control techniques could not compete with the realities of 8 water systems studied. Specific recommendations were given that can be carried out in any water system using existing information. The ultimate question was answered: Should orthophosphate be added to drinking water or not?

This project challenged common understandings of lead and copper corrosion control. The goal of the project was not to tear down institutional concepts, but to build up a larger perspective by looking at lead and copper release more comprehensively.

1/11/2018Condition Assessment & Pipe Failure Prediction Project: Key Outcomes and Sydney Water Case Study
This is the last in a series of three webcasts presenting the results of Advanced Condition Assessment and Failure Prediction Technologies for Optimal Management of Critical Water Supply Pipes (project #4326).

Sydney Water has continuously implemented research outcomes from this project to defer capital expenditure by $10 million and better target their renewal program, which has reduced their yearly critical water main renewal costs from $50 million to $30 million. This webcast will show how Sydney Water has already implemented and will continue to implement the outcomes to achieve improved customer satisfaction and targeted renewal. This includes an operationalization project to validate and implement the outcomes. Institutionalization of the tools is occurring, with Sydney Water's team translating research outcomes to "business as usual" as part of a continuous improvement program to benefit Sydney Water customers.

The second part of this webcast will outline aspects of implementation phase R&D work with Sydney Water. With respect to a pipeline considered for renewal, it will outline the use of the tools developed for determination of likelihood of failure.

Research partners on this project include Water Research Foundation, Sydney Water, Hunter Water Corporation, City West Water, Melbourne Water, South East Water Limited, Water Corporation of West Australia, South Australia Water, and UKWIR.
12/7/2017Coordinating Water Management and Urban Planning Efforts
To better understand and improve coordination between the urban water and planning sectors, researchers from the University of Arizona, Brendle Group, and Western Resource Advocates explored the connections between land use planning and water management in two parallel research projects supported by Water Environment & Reuse Foundation and Water Research Foundation (project #SIWM5R13 and project #4623, respectively). Each team investigated coordination efforts across different water management strategies, using literature reviews, case studies, interviews, focus groups, workshops, statistical analyses, and a joint national survey to gather key information. These results were also compared to American Planning Association’s Water Working Group 2016 member survey.

The research demonstrated that the integration of land use planning and urban water management is required to implement many innovative water strategies. Hosted by WE&RF, this webcast discussed findings from both projects, looking at identified priority areas of water management where collaboration and coordination are needed, barriers to coordinated efforts, and tools and strategies for overcoming barriers.

Speakers from the University of Arizona will present the Self-Assessment Tool developed as part of this research, while the Brendle Group and Western Resource Advocates will share their Coordinated Planning Guide. Case studies from both projects were presented, demonstrating successful and non-successful instances of coordination between the two sectors, as well as key thematic take-aways. The findings from these projects can be used by both the water and planning sectors to improve coordination, promote resilience in urban environments, and help move cities towards a One Water approach. Both projects will be published in late December/early January.
12/5/2017Condition Assessment & Pipe Failure Prediction Project: Condition Assessment for Failure Prediction
​This is the second in a series of three webcasts presenting the results of Advanced Condition Assessment and Failure Prediction Technologies for Optimal Management of Critical Water Supply Pipes (project #4326). This webcast conveyed the research work carried out on the suitability of a selection of direct Condition Assessment (CA) techniques in failure prediction of critical cast iron (CI) mains. Four technologies were covered: Magnetic Flux Leakage (MFL), Pulsed Eddy Currents (PEC), Remote Field Eddy Currents (RFEC), and acoustic wave propagation. The role of verification as employed in the project was also discussed, as well as the part that water utilities can play in this process within their own operational procedures for CA. A quick overview was provided on further side trials carried out with additional direct CA techniques recently developed and thus with less market uptake, including pressure wave propagation and Magnetoelastic sensing. The second part of the webcast focused on the quantitative assessment of failure of corroded cast iron pipes. Introducing a tool for failure prediction, it showed how CI pipes could be analyzed for failure deterministically if condition assessment has been performed. While parametric studies could be undertaken with this tool, it does not account for significant uncertainties that may be present with input variables. To cater to this, an advanced feature of the tool for probabilistic failure prediction will be introduced with examples. The potential use of the tool without condition assessment for preliminary desktop analysis and with condition assessment for more updated analysis was outlined. Research partners on this project include Water Research Foundation, Sydney Water, Hunter Water Corporation, City West Water, Melbourne Water, South East Water Limited, Water Corporation of West Australia, South Australia Water, and UKWIR.
11/30/2017Condition Assessment & Pipe Failure Prediction Project: Corrosion and Failure Prediction
This is the first in a series of three webcasts presenting the results of Advanced Condition Assessment and Failure Prediction Technologies for Optimal Management of Critical Water Supply Pipes (project #4326).

The external corrosion of cast iron water mains can have severe implications for water utilities and has a long history of investigation. This webcast re-examined potential influencing factors by using data obtained from some 30 pipes exhumed in the Sydney and Newcastle region and a model for the development of the corrosion penetration as a function of time developed. Many of the factors traditionally thought important are shown to be of little significance, but others, seldom investigated, can have a major influence, particularly for pipes buried in clay soils and where sand surround has not been properly installed.

The second part of the webcast focused on the failure mechanisms of pipe barrel of large diameter cast iron pipes subject to traffic loads and water pressures. It presented the results of a field-scale traffic load measurement on a decommissioned cast iron pipe within Sydney Water's test bed. Water pressure and pressure transients were found to be the dominant factor in large water pipe failures. A laboratory test setup was developed for simulation of water pressure within corroded cast iron pipes and some results of pipe burst was shown to elucidate failure mechanisms. Definitions of failure were also examined, considering the key strength properties of the cast iron considering pipe cohorts.

Research partners on this project include Water Research Foundation, Sydney Water, Hunter Water Corporation, City West Water, Melbourne Water, South East Water Limited, Water Corporation of West Australia, South Australia Water, and UKWIR.
11/9/2017Selecting Cost-Effective Condition Assessment Technologies for High-Consequence Water Mains
This webcast presented and discussed a framework developed to support rational decision making on inspection and condition assessment of high-consequence pipelines. The framework, developed in Selecting Cost-Effective Condition Assessment Technologies for High-Consequence Water Mains (project #4553), provides guidance and tools on how to select the most cost-effective inspection technology and how to schedule the next condition assessment for a high-consequence pipe or a group of pipes, given knowledge of historical performance, environmental and operational conditions, etc. One case study was presented to showcase the salient features of the framework. In all, 37 case studies were submitted by 11 water utilities across USA and Canada for this project.
10/31/2017LIFT for Management Webinar
​Water utilities are complex businesses and it is challenging for utility leaders to efficiently manage the people, processes, and technology required to collect, treat, and deliver water and wastewater services. Tools exist to help utilities perform internal assessments, benchmark against peers, and identify metrics for performance improvement. However, there is a need to focus more on processes – to understand and document how a utility can work better. A research project is working to map common utility business processes in order to provide a high-level model of utility management. An important outcome of this project will be an integrated view of utility operations. Utilities are invited to learn more about this project and how your utility can get involved. This event is hosted by WE&RF.
10/24/2017Removal of Nutrients and Trace Organic Contaminants in Stormwater Treatment Systems
This webcast explored the results of Enhanced Removal of Nutrient and Trace Organic Contaminants in Pilot-Scale Stormwater Treatment Systems (project #4567). The objective of this study was to provide guidance on the design and operation of systems for controlling nutrient and trace organic contaminant releases to surface waters. The work included replicate column studies in the field and the laboratory using various media in different combinations. The goal was to inform the design of cost-effective and sustainable urban stormwater management systems to control pollution and cleanse stormwater for use. This study supports the larger vision of development of modular, unit-process stormwater capture, treatment, and recharge (CTR) systems that incorporate the latest developments in natural systems-based pollution control technologies.

The webcast discussed the tested stormwater treatment modules with different media using urban runoff from a watershed in Sonoma, California. The work included spiking stormwater with trace organic contaminants that may be found in urban runoff. The findings demonstrate a successful approach to controlling nitrate and trace organics in urban runoff with woodchips and biochar in combination. This advances the concept of stormwater CTR systems to achieve co-benefits of flood control, groundwater recharge, and water quality improvement.

This project was funded in partnership with the Water Environment & Reuse Foundation and the U.S. Environmental Protection Agency.
9/28/2017Public-Private Partnership Opportunities for Water and Water Resource Recovery Utility Energy Projects
This webcast focused on the project, Public-Private Partnership Opportunities for Water and Water Resource Recovery Utility Energy Projects (#4634). This project helps water and water resource recovery utilities (W&WRRUs) identify opportunities and undertake energy projects through public-private partnerships (P3s). The report includes a detailed review and discussion of relevant energy projects an09/28/2017d P3 issues, including legal matters, allocation of risk, financing options, contractual drafting and structuring, and monitoring and oversight.
During the Webcast, the project researchers provided real-world insights on legal, financing, contracting, and risk management practices by reflecting on their energy marketplace research and various case studies. They also highlighted the characteristics, challenges, barriers, risks, incentives, and benefits associated with P3 energy initiatives at W&WRRUs. Their goal is to better position utilities to consider the use of P3s to achieve their infrastructure needs in the most financially and environmentally effective manner possible.

The Water Environment & Reuse Foundation was a partner on this project.
8/29/2017Short-Term Water Demand Forecasting
With changing trends in water use, there is interest in improving demand forecasting to support utility operations and planning. This webcast highlighted results from the project Short-Term Water Demand Forecasting: Survey, Manual and Research Report. The project investigated the advantages and disadvantages of various approaches to short-term water demand forecasting and provides practical guidance to water utilities in choosing, implementing, and evaluating forecasting methodologies. The project focused on prediction over a time horizon of less than ten years, intended to inform decisions regarding budgeting, revenue planning, rate design, program implementation, and efficient management of system operations.

The webcast focused on utility case studies that were created during the project and discussed in the research report, Improving the Accuracy of Short-Term Water Demand Forecasts (report #4501A). This report offers evaluations of forecasts created by the six participating water utilities or by the researchers to illustrate the advantages and disadvantages of various short-term demand forecasting methodologies.

The webcast also discussed the Short-Term Water Demand Forecasting Manual (report #4501B) at a high level. This manual is designed to serve as reference material for water utilities that wish to develop short-term consumption forecasts. The manual provides a review of 53 published forecast evaluations; an analysis of 20 years of El Paso Water Utilities’ data, used to demonstrate several alternative estimation and forecasting practices; and a survey of utility forecast practices.
8/22/2017Treatment Approaches for Managing Dissolved and Intracellular Cyanotoxins
The increase of cyanobacteria blooms and associated metabolite release (taste and odor-causing compounds and cyanotoxins) are causing numerous problems for water treatment plants in terms of maintaining treatment performance, managing disinfection by-products (DBPs), and dealing with the potential presence of the cyanotoxins themselves. The EPA issued health advisories in June 2015 for two cyanotoxins (microcystins and cylindrospermopsin) and utilities have been struggling with how to manage bloom events and optimize treatment to remove cyanotoxins.

This webcast will highlight the effectiveness of conventional and advanced treatment processes for managing intracellular and extracellular cyanotoxins while minimizing unintended consequences. In addition, a summary of the Hazen-Adams CyanoTOX model v.2.0 will be presented. Case studies will be used to illustrate how the model worked at various utilities and will be used to provide a basis for evaluating treatment options. Overall, the model can also be used to evaluate different treatment scenarios during water treatment plants’ decision-making processes, allowing plant managers and operators to make informed decisions about which and how much oxidant is needed to meet their water quality goals.

8/17/2017Preparedness and Response Practices to Support Water System Resilience: Fundamentals, Good Practices, and Innovations
Have you ever wondered how other utilities prepare for emergencies? Do they know something that you don’t? While there is a lot of guidance about how to plan for emergencies, there hasn’t been a summary of what utilities are actually doing. This webcast discussed the findings of Innovative Preparedness and Response Practices to Support Water System Resilience (#4601). Participants will learn about practices in other sectors that could be used in the water sector, a variety of fundamentals and good practices in use at utilities, as well as some innovative practices to consider. The project findings were gathered through surveys and interviews of utilities, state primacy agencies, public health agencies, and emergency management agency staff. This Webcast is designed to provide participants with a variety of ideas (some easy and some more challenging)  to better support all hazards resiliency at their water utility.

Research Partner: American Water Works Association.
8/3/2017Water and Wastewater Affordability: Customer Assistance Programs for Hard to Reach Customers and Navigating Legal Pathways to Rate-Funded Customer Assistance Programs
The affordability of water-related services is becoming an increasing concern in many communities as water, wastewater, and stormwater rates continue to escalate at rates significantly higher than inflation. This webcast will highlight results from two WRF projects that explored unique challenges related to affordability:
Most customer assistance programs (CAPs) do not meet the needs of households in multi-family buildings, single-family renters, and others who do not receive a bill directly from their water or wastewater service provider.  Customer Assistance Programs for Multi-Family Residential and Other Hard to Reach Customers (project #4557) gives water and wastewater utility professionals insights into the magnitude of the financial assistance needs of households that do not receive a water or wastewater bill, and describes assistance strategies and programs that can be used to decrease the financial impact of raising rates on these “hard-to-reach” customers.

In their efforts to design and implement CAPs, utilities must navigate a complex, confusing, and often ambiguous legal framework that varies considerably from state to state. Navigating Legal Pathways to Rate-Funded Customer Assistance Programs: A Guide for Water and Wastewater Utilities (project #4671) produced a resource guide to help steer utilities through this confusing regulatory landscape. The guide presents detailed summaries of regulatory policy on the design and funding of CAPs in each of the 50 states, the District of Columbia, and Puerto Rico. Project #4671 was a collaborative effort co-sponsored by the Association of Metropolitan Water Agencies, American Water Works Association, National Association of Clean Water Agencies, National Association of Water Companies, Water Research Foundation, Water Environment & Reuse Foundation, and Water Environment Federation.
In addition to the above content, presenters from New York City and Atlanta will discuss how they are dealing with affordability challenges in their communities.
7/13/2017Evaluation and Optimization of Cyanotoxin Analytical Methods
This webcast explored the results of Performance Evaluation of Methods for the Analysis of Cyanotoxins (project #4647). The goal of this project is to compare the Ohio EPA and U.S. EPA (Method 546) ADDA-ELISA methods and EPA Method 544, “Determination of Microcystins and Nodularin in Drinking Water by Solid Phase Extraction (SPE) and Liquid Chromatography/Tandem Mass Spectrometry (LC/MS/MS)” and investigate the inconsistencies between the methodologies as well as the precision and accuracies within each method. With the release of the EPA Drinking Water Health Advisory Cyanobacterial Microcystin, the Ohio EPA HAB Monitoring and Reporting Rules, and the 2018-2020 Unregulated Contaminant Monitoring Rule using ADDA-ELISA methodology and/or LC/MS/MS to determine microcystin concentrations, it is important to understand the strengths and weakness of these methods at the part-per-trillion detection levels in drinking water. The information obtained during this project can be used to design a larger and more comprehensive inter-laboratory study to compare and evaluate the methodologies and variability between methods and laboratories. The findings for this project will be published in 2018; however, valuable preliminary findings will be shared during this webcast.
6/27/2017Development of a Risk Communication Tool Kit for Cyanotoxins
Do you need to communicate the potential risk of cyanotoxins in drinking water? While some communication tools and resources for utilities have been developed, utilities and the customers that they serve need additional targeted messages and materials. This webcast will discuss the findings of WRF project #4697, Development of a Risk Communication Toolkit for Cyanotoxins. Listeners will learn about specific attributes of the cyanotoxin risk management framework that can create potential communication barriers, for example the complexity of the EPA health guidance and the uncertainty inherent in monitoring and testing timing and protocol. Listeners will also be introduced to the linguistic research carried out during the project, which was used to develop recommended health advisory/alert language. This Webcast is designed to provide listeners with the necessary knowledge to develop and deliver effective cyanotoxin risk communications.
6/22/2017Terminology for Improved Communications Regarding CECs
The general public is often concerned over minute amounts of compounds in treated drinking water, even those that have not been shown to cause adverse health effects in humans. These compounds are often referred to as contaminants of emerging concern (CECs)—a term that supports the assumption that public concern is warranted. Media coverage of CECs has also heightened public risk perception, since it often relies heavily on so-called “dread words,” which have a predictable negative effect on the general public.

This presentation will cover the findings of the WRF project Terminology for Improved Communications Regarding CECs (#4551), which explored how the terminology used by media differs significantly from that of water professionals, but (importantly) not from the general public’s. We will address how the language utilized by the water industry and regulators fails to tap into the innate link between language and cognition. Language and cognition impact trust, with the public being more likely to trust a message about the minute presence of known dangers than the lack of evidence for health effects cause by unknown dangers. Health communication needs to be short and simple, explicit and authoritative, visually augmented, and layered. This presentation will provide practical examples of best language practice.
6/1/2017Integrated Process Management for Drinking Water and Wastewater Treatment Operations Research Roadmap
The water industry is increasingly planning for an integrated approach to managing water systems (water, wastewater, stormwater, and recycled water). Although most research to date has focused on the planning frameworks for water system management, WRF's recently published project #4677, Integrated Treatment Process Management (ITPM) for Drinking Water and Wastewater Treatment Operations: Research Roadmap, investigated operational opportunities for integrated water system management.

The ITPM approach to treatment operations is a holistic approach where water management agencies work collaboratively to develop treatment practices which can offer significant benefits. This webcast highlighted the project, which evaluated the existing ITPM research, presented case studies, and developed a suite of suggested research concepts that offer meaningful opportunities to advance the practice of ITPM.
5/25/2017Cost-Effective Cr(VI) Residuals Management Strategies
Much of the Cr(VI) research to date has focused on evaluating and understanding the factors influencing the performance of three major technologies – strong base anion (SBA) resin, weak base anion (WBA) resin, and reduction/coagulation/filtration (RCF). However, each of these technologies generates unique waste products with unique handling and disposal challenges. Many times, the limitations and costs associated with waste disposal are the determining factors in the final selection of the Cr(VI) treatment system. This webcast will explore the findings of WRF project #4556, Cost-Effective Cr(VI) Residuals Management Strategies, which evaluated various waste minimization strategies through a mix of bench-scale testing, market surveys, and cost analysis and modeling. These evaluations provide water utilities information needed to select the appropriate waste minimization technique based on their water quality and site conditions.
5/24/2017A Reintroduction to the Water Research Foundation
The Water Research Foundation (WRF) is pleased to offer an exclusive webcast geared to members of the Association of State Drinking Water Administrators (ASDWA). Topics will include an overview of WRF's mission and research programs, staff, and resources that we offer. In addition, two WRF Research Managers will provide highlights of our research and resources related to two important topics: cyanotoxins and lead and copper corrosion.

5/8/2017Fostering Innovation Within Utilities (For Listeners in Australia, New Zealand, Singapore, and Hawaii)
This webcast, jointly hosted by the Water Research Foundation and the Water Environment & Reuse Foundation, discussed the findings of Fostering Innovation Within Utilities (WRF project #4642). Based on the project’s global survey of over 400 utility employees representing 73 utilities, 91% believe that innovation is critical to the future success of their utility, however only 62% would call their utility “innovative.” Less than 40% report having the key attributes of an innovative organization modeled by leading companies in both public and private industries. Key management gaps include setting clear objectives for innovation, processes for making investment decisions, metrics for process management, and stakeholder engagement practices. Currently, the industry lacks the framework for fostering innovative practices within utilities. 

This webcast showed how utilities transform into idea factories, enabled by a sustainable culture of innovation, broad engagement of stakeholders, and effective leveraging of external resources. Attendees will learn about a simple framework that addresses key disciplines of innovative utilities based on experiences from private industry and over 50 water and wastewater utilities. The presenters will describe the people, processes and systems necessary to operationalize an innovation framework, and describe tools to help utilities assess internal innovation inhibitors and gauge the health of their existing innovation programs. 

Project #4642 was sponsored by the Water Research Foundation, and co-funding was provided by the Water Environment & Reuse Foundation, Birmingham Water Works Board, Toronto Water, Water Services Association of Australia, and the Public Utilities Board Singapore. Over 40 additional water and wastewater utilities participated in and contributed to this project.

5/4/2017Social Media for Water Utilities
This webcast explored the findings of Social Media for Water Utilities (#4638). This project explored the business case for utility executives and board members to invest in social media. The project provides guidance to utility communications and customer service staff for meeting their everyday social media engagement needs in a way that is easy to start and simple to maintain over time. This webcast discussed how water utilities are, and should be, using social media, based on the results from four complementary research approaches:
  • Literature Review: Determined what has already been discovered about drinking water utilities' and wastewater utilities' use of social media, an extensive literature review was conducted
  • Social Media User Survey: Four hundred Facebook users were asked to share their thoughts on connecting with their water utilities on social media
  • Benchmarking Effort: The social media profiles and activities of 60 small, medium, and large drinking water, wastewater, and stormwater utilities across the country were analyzed and compared
  • Case studies: Eight utilities shared insights about specific aspects of their social media use
The webcast also highlighted additional resources developed by the project, including a Social Media Posting Tool, FAQs, and Executive Briefing.
5/2/2017Fostering Innovation Within Utilities
This webcast, jointly hosted by the Water Research Foundation and the Water Environment & Reuse Foundation, discussed the findings of Fostering Innovation Within Utilities (WRF project #4642). Based on the project’s global survey of over 400 utility employees representing 73 utilities, 91% believe that innovation is critical to the future success of their utility, however only 62% would call their utility “innovative.”  Less than 40% report having the key attributes of an innovative organization modeled by leading companies in both public and private industries.  Key management gaps include setting clear objectives for innovation, processes for making investment decisions, metrics for process management, and stakeholder engagement practices. Currently, the industry lacks the framework for fostering innovative practices within utilities.
This webcast showed how utilities transform into idea factories, enabled by a sustainable culture of innovation, broad engagement of stakeholders, and effective leveraging of external resources. Attendees will learn about a simple framework that addresses key disciplines of innovative utilities based on experiences from private industry and over 50 water and wastewater utilities. The presenters described the people, processes and systems necessary to operationalize an innovation framework, and describe tools to help utilities assess internal innovation inhibitors and gauge the health of their existing innovation programs.
The American Water Works Association (AWWA) and Water Environment Federation (WEF) participated in the project and are promotional partners for this webcast.
Project #4642 was sponsored by the Water Research Foundation, and co-funding was provided by the Water Environment & Reuse Foundation, Birmingham Water Works Board, Toronto Water, Water Services Association of Australia, and the Public Utilities Board Singapore. Over 40 additional water and wastewater utilities participated in this project and contributed to this project.
4/27/2017Bench-Scale Evaluation of Cr(VI) Removal Options for Small Systems
This webcast discussed the findings of the recently published report, Bench-Scale Evaluation of Alternative Cr(VI) Removal Options for Small Systems (#4561). This project guides utilities that need to treat water containing greater than 10 µg/L hexavalent chromium at a flow of 2 million gallons per day (MGD) or less. This guidance includes the effect of various water quality parameters such as sulfate, nitrate, and arsenic concentrations on treatment efficacy, preliminary site layouts for the most appropriate treatment scheme, and high-level budgetary cost opinions on the selected treatment scheme.

Four ion exchange media, including two SBA (strong base anion) media and two WBA (weak base anion) media, and two iron-based media were evaluated as part of this study. The performance of each media type was assessed in water supplied by five participating utilities that represented a range of concentrations of various water quality parameters. The media performance was also evaluated when competing solutes were present. These included sulfate, nitrate, chloride, silicon, alkalinity, and natural organic matter. Three media were selected for further testing in small-scale columns. 
Results from the bench-scale study and the column tests were used to develop practical guidance for selecting a treatment technology for smaller systems. The practical guidance includes process descriptions, process flow diagrams, residuals disposal considerations, typical footprint information and concept-level cost opinions. The guidance develoBentped in this study can be directly applied by systems that are addressing hexavalent chromium in their water supplies.  The results of this study would be of interest to water utility professionals, consultants and academic members.

4/13/2017Recent Findings on Developing Public Health Guidance for Decentralized Non-Potable Water Systems
Hosted by WateReuse, this webcast will discuss the recently released report, Risk-Based Framework for the Development of Public Health Guidance for Decentralized Non-Potable Water Systems (WRF Project #4632, WE&RF Project No. SIWM10C15). The report culminates a year-long research effort led by the National Water Research Institute (NWRI) and an Expert Panel – with input from a Stakeholder Group of public health agencies and water/wastewater utilities – to address a primary institutional barrier to onsite water treatment: developing scale-appropriate water quality criteria and monitoring.

The session will begin with a brief overview of workshops and efforts such as the Blueprint to Onsite Water Treatment that led to this research effort. Speakers from the Expert Panel will then provide an overview of the report, main findings, and key examples of onsite treatment trains and responsible system monitoring efforts. Finally, participants will hear about current efforts of the National Blue Ribbon Commission for Onsite Non-Potable Water Systems and putting the results of this ground-breaking research into practice.
3/28/2017Biofilter Conversion Guidance Manual
Biofiltration may address a wide range of drinking water treatment objectives, such as filtration, contaminant removal (e.g., manganese, ammonia, taste and odor, disinfection by-product precursors), improved disinfection, and distribution system stability. As a result, many utilities are interested in converting their existing conventional filters to biofilters.  Previous studies have shown that upstream treatment processes and other process parameters (e.g., filter media, empty bed contact time (EBCT), oxidant dose, filter influent nutrient levels, etc.) can affect biofilter performance. Furthermore, some process upsets may occur immediately after filter conversion, which can result in short-term water quality and hydraulic challenges.  

​The Biofilter Conversion Guidance Manual (#4496) was designed to help utilities better understand the factors impacting the success of biofilter conversion planning and implementation, challenges faced during filter conversion, and potential mitigation strategies.  This webcast will present data and information collected during the study and included in the Biofilter Conversion Guidance Manual and Excel-based Conversion Assessment Tool.  Specifically, the webcast will cover:
  • Conclusions from case studies highlighting the effects of media type, media age, and operating conditions on biofilter conversion
  • Results from the conversion survey including data from 16 full-scale facilities that converted to biofiltration and  have been practicing biofiltration for 2 to 10+ years
  • A preview of the Conversion Assessment Tool, which allows utilities to estimate the relative suitability of specific facilities for conversion to biofiltration
  • A preview of the Biofilter Conversion Guidance Manual.​
3/16/2017Level 1 Water Audit Validation
​E​arlier this year, the Water Research Foundation published Level 1 Water Audit Validation (#4639) to support utilities in assessing data quality related to water losses. This project defines standards and levels of water audit validation, establishes methodology for Level 1 water audit validation, and researched successful water audit validation programs in the United States and internationally.
This webinar highlighted the takeaways of the project by exploring the importance of water audit validation, explaining the goals and outcomes of distinct types of validation, outlining the process of Level 1 validation, and summarizing the important components of a water audit validation program. Staff from a utility that benefited from Level 1 water audit validation presented their experience of the process. This webinar also proposed next steps in water audit and validation research.
2/21/2017Water and Electric Utility Integrated Planning
This webcast discussed the findings of the project Water and Electric Utility Integrated Planning (#4469). This study investigated integrated planning across water and electric utility systems in the USA, Australia, and Canada inclusive of: water supply, water treatment, water distribution, wastewater collection and treatment, wastewater reuse distribution, water retail use, electric power generation, electric power transmission, and electric power wholesale and retail distribution and use. The webcast discussed a range of activities that feature integrated planning efforts between water and electric utilities; identify barriers, opportunities, and sector needs for integrated planning; help water and electric utilities understand the similarities in their respective planning goals; and provide recommendations for water and electric utilities to engaged in water and electric utility integrated planning (WEUIP) activities.

This project was cosponsored by the American Water Works Association (AWWA) and New York State Energy Research and Development Authority (NYSERDA). ​
2/7/2017Sources, Chemistry, Fate, and Transport of Chromium in Drinking Water Treatment Plants and Distribution Systems
The potential promulgation of a national maximum contaminant level (MCL) for hexavalent chromium (Cr[VI]) and the continued loss of consumer confidence caused by news reports about chromium (Cr) in drinking water increases the urgency for understanding how Cr behaves in treatment plants and distribution systems.  Some utilities have reported Cr in their treated water when no Cr was detected in their source water, while other utilities have reported a loss of Cr through their treatment plant, even though Cr removal is not a treatment objective.  Cr levels have also been observed to alternatively increase, decrease, or remain the same in distribution systems.  Moreover, the behavior of trivalent chromium (Cr[III]) and Cr(VI) species needs to be understood since they possess different toxicities and readily inter-convert in the presence of oxidant and reductants.  Fundamentally, Cr's often unexpected behavior is a product of its complex aqueous chemistry, involving sorption/desorption, precipitation/dissolution, and oxidation/reduction reactions. ​

This webcast presented results from the project Sources, Chemistry, Fate, and Transport of Chromium in Drinking Water Treatment Plants and Distribution Systems (#4497).  Topics included:
  • ​The kinetics of Cr(III) oxidation in the presence of common drinking water treatment oxidants measured by oxidation studies
  • Cr concentration and speciation profiles observed by sampling of treatment plants
  • Potential sources of Cr, including treatment chemicals and leaching from stainless steel piping
  • The degree that Cr concentrations and speciation changes in distribution systems under the influence of residual disinfectants as observed by sampling, pipe loop studies, and analysis of the third unregulated contaminants monitoring rule (UCMR3) database
The webcast emphasized that there are several potential sources of Cr in treatment plants, the importance of particulate Cr(III) in controlling the fate of Cr in treatment plants, and the variable behavior of Cr under the influence of residual disinfectants in distribution systems.​
2/2/2017New and Emerging Capital Providers for Infrastructure Funding
This Webcast highlighted the results of the recently published project New and Emerging Capital Providers for Infrastructure Funding (#4617), describing various new and emerging capital financing alternatives, when they may be suitable to consider over more traditional methods of financing, and benefits and challenges they bring.  The webcast also provided several examples, including those involving direct lending, public-private partnerships, and socially responsible investing.
1/30/2017One Water Implementation: A Path to Reliability and Resiliency for Water Utilities
​One Water is an integrated planning and implementation approach to managing finite water resources for long-term resilience and reliability, meeting both community and ecosystem needs. Co-sponsored by the U.S. Water Alliance, this webcast discussed the various drivers pushing utilities in the direction of One Water, and how they have used the One Water framework to create efficiencies in service delivery, achieve water quality and environmental improvements, and diversify and stretch a community's water supplies. Two recently published documents, WRF's Blueprint for One Water and U.S. Water Alliance's One Water Roadmap, will be showcased as practical tools for utilities seeking to implement a One Water framework. Both documents contain best practices and real-world examples of how diverse utilities are pursuing One Water initiatives.​​​
11/10/2016Webcast: Tracking Backflow on Customer Meters: What It Means for the Water Utility
​​The advent of smart meters, AMR, and AMI allow water utilities to monitor metering systems to find times when the water meter runs in reverse. The project "Case Studies to Identify Occurrence, Accuracy, and Causative Factors of Reverse Flow as Measured by Meters" (#4384​) focused on reverse flow in residential meters. American Water’s research team examined several key topics:
  • How often do meters run in reverse?
  • When they do, how accurately do they measure the reverse flow?
  • What are the possible causes for such activity?
  • How can utilities investigate these events and confirm the causes?
The webcast summarized project findings, namely that where numbers of backflow occur at the same time or an individual meter displays repeated reverse flow, utilities can take action to improve operations or take corrective action with their customers.​
10/20/2016Pilot Testing of Nitrate Treatment Processes with Minimal Brine Waste
This webcast discussed Pilot Testing Nitrate Treatment Processes with Minimal Brine Waste (project #4578).  The project independently evaluated emerging technologies (biological and electrochemical denitrification) to cost effectively treat nitrate in groundwater, while reducing waste streams and optimizing spent brine recycling. Current treatment technologies can alleviate the fundamental problem (i.e., reduce nitrate concentration in drinking water), but often create significant waste streams, which must be managed. Utilities that require nitrate treatment to meet regulatory compliance requirements will be provided with better understanding and guidance to assess the applicability of these technologies to their own conditions. Pilot testing was conducted at the City of Avondale, Arizona, which has experienced regulatory and operational challenges due to elevated nitrate and co-occurring chromium in groundwater, including waste disposal concerns associated with spent brine and excess waste stream production. Since the City relies on groundwater exclusively, nitrate treatment is a high priority to ensure a safe and reliable potable water supply that complies with the regulations and water quality goals.
9/27/2016Smart Irrigation Controller Demonstration and Evaluation
This webcast discussed the findings of the WRF project Smart Irrigation Controller Demonstration and Evaluation in Orange County, Florida (project #4227​). This project evaluated the water savings potential of soil moisture sensors (SMS) and evapotranspiration (ET) irrigation controllers on residential and commercial properties on two distinct soil types: flatwood soils and sandy soils. The participant pool was made up of 167 residential properties across the Orange County Utilities service area. Both SMS and ET controllers were implemented with an “education” group, which received customized installation. A non-education group received installation via typical methods used in the irrigation industry. On average, evapotranspiration irrigation controller treatments reduced irrigation by 18% across both sandy and flatwoods soils for the non-education group, and 32% for the education group. The soil moisture sensor technology reduced irrigation by 30% for the non-educational group and 42% for the educational group across both soils. The educational groups had a trend for less irrigation than their non-educational counterparts. ​​
9/22/2016State of the Science of Plastic Pipe
​​Water utilities need current information on plastic pipe performance, life cycle cost, and best practices for design and construction in order to select the most appropriate pipe material for each application. Utility case studies are not well documented in the published literature. Utility experiences with plastic pipe failure have been compiled in several surveys; however, when surveys do not compile ancillary data (e.g., pipe age, system pressure, soil conditions) along with failure data, it is difficult to use survey results to draw conclusions about the aggregate performance of pipe materials. This webcast, presented by Kathy Martel, P.E., provided an overview of research findings from WRF report, State of the Science: Plastic Pipe (#4680). This report includes a literature review and documentation of utility case studies from a project workshop. Webcast topics included characteristics of PVC and HDPE pipe, technical performance of these pipe materials, pipe selection criteria used by different utilities, life cycle cost, design and construction issues, and operations and maintenance considerations.​
9/15/2016Talking about Chloramines: A Discussion of the Concerns and Questions Regarding Water Treatment
Public debate about changes in water treatment and the need to make wise decisions for sustainable, safe drinking water treatment are an important and integral part of the water sector. Scientists, engineers, and decision makers must use the best available science, consider regulatory requirements, and listen to citizen concerns about costs, benefits, and risks, in order to make complex and long-lasting treatment decisions that address multiple objectives. Despite the fact that chloramines are widely used in the United States and have a history of use in drinking water spanning nearly 100 years, concerns about formation of unregulated disinfection by-products, association of chloramines with lead contamination events, and other human and enviro​​​​nmental concerns have resulted in passionate, heated debates in some communities. This webcast, presented by Dr. Ben Stanford and Dr. Mark LeChevallier, provided an overview of chloramine use in water treatment, discussed the concerns associated with chloramine use, and provided research findings from recent studies on the formation of unregulated disinfection by-products in both chloraminated and chlorinated systems.  

This webcast was co-sponsored by the American Water Works Association (AWWA).​
8/23/2016Webcast: Planning and Implementing CIS and AMR/AMI Projects
​This webcast discussed the newly published WRF report entitled,Planning and Implementing CIS and AMR/AMI Projects (project #4583​). The webcast presenters discussed CIS and AMR/AMI projects and ways to avoid the complex challenges that inevitably arise when undertaking these projects. The #4583 report serves as a manual that utilities can use to increase the likelihood of a successful project. These projects require significant preparation, planning, and experience to implement and are virtually the cash register for a water utility, ensuring that customers are appropriately billed, payments are collected, and accounts properly managed. The consequences of failure are severe, with symptoms sometimes not being apparent until months after errors are made. The report contains multiple checklists and step-by-step lists to guide utilities through the entire project lifecycle resulting in a successful CIS or AMR/AMI implementation.​​
7/21/2016Capital Funding Imperatives: Best Practices for Identifying, Prioritizing, Funding, and Resourcing Capital Improvement Programs
This webcast focused on Capital Funding Imperatives: Best Practices for Capital Improvement Programs (project #4493). The objective of this project was to advance the state of knowledge and resources available to utilities in advancing priority capital projects from concept to execution stage. The six focus areas related to the capital funding process addressed by the project include:

  1. ​Balancing system development needs with infrastructure renewal needs 
  2. Program implementation approaches and systems
  3. Business case evaluations
  4. Prioritization of projects and initiatives
  5. Increasing stakeholder involvement and customer research (in planning/prioritization and also in program implementation)
  6. Capital program funding approval and resourcing processes
​During the webcast, Principal Investigator Mike Matichich and Project Manager Fair Yeager described the following:
  • ​How the project team, including 24 participating utilities, selected the six focus areas
  • The research process that was used
  • Key findings, including cross-cutting themes for the six focus area topics
  • How utilities can utilize the project deliverables 
​The webcast also featured case studies from participating utilities for two of the six focus areas:
  • ​​Timothy Noyes from Toho Water Authority described the evolution of TWA’s approaches and tools for capital improvement plan prioritization in order to meet evolving priorities and needs of the utility.  
  • Martin Tower from Austin Water described how enhancements to capital funding approval and resourcing approaches have resulted in greater efficiency and stakeholder value.​
7/12/2016Energy Recovery Using In-Line Hydro Turbines
This Webcast discussed WRF project #4447​, Energy Recovery from Pressure-Reducing Valve Stations Using In-Line Hydrokinetic Turbines. This project investigated the use of an in-line hydrokinetic turbine (ILT), or a reverse acting pump, as an energy recovery device operating in parallel to a traditional pressure-reducing valve inside of an existing and tightly pressure-controlled potable water distribution system. 

This Webcast discussed the practical benefits of this innovative technology including the installation and operation of the ILT, as well as the resulting pressure and flow transients and their impact on the water distribution system. The effects on downstream water quality from significant and rapid fluctuations of pressure and flow that result from both normal and upset operating conditions of an ILT will also be discussed. The final report is published and can be found on the website. 
6/7/2016Rate Approval Process Communication Strategy and Toolkit
Our nation’s water utilities face a significant financial challenge due to increases in regulatory requirements, a nationwide need to repair and replace aging water systems, a decrease in water sales due to conservation, and economic cycles that limit the ability and willingness to raise rates during economic downturns. This webcast discussed WRF project #4455​, Rate Approval Process Communication Strategy and Toolkit, which provides water professionals with a framework for effective rate communications that can garner support for rate adjustments. Get the rates you need, not the rates you think governing boards will approve! 

The webcast presented an overview of research findings and associated tools to enable utilities to:
  • ​​Develop a long term communication strategy founded in trust and transparency
  • Create an overarching message tied to community values that conveys information and provides consistency
  • Tailor the level of detail to the needs of specific audiences
  • Build trust and understanding by being visible and involved in the community
6/2/2016Treatment Mitigation Strategies for Poly- and Perfluorinated Chemicals
This webcast presented the results of WRF project #4322, Treatment Mitigation Strategies for Poly- and Perfluoroalkyl Substances.  Poly- and perfluoroalkyl substances (PFASs, also known as perfluorinated chemicals or PFCs) are a group of manmade chemicals with past and current uses in industrial processes and consumer products. The most notable PFASs are perfluorooctanoic acid (PFOA or C8) and perfluorooctane sulfonate (PFOS), but there are many others. PFASs are water-soluble and commonly detected in drinking water sources via industrial releases, releases of aqueous film-forming foams in training for and fighting fuel fires, discharges from wastewater treatment plants, street and storm water runoff, and the land application of biosolids. ​  

The objectives of WRF project #4322 were to conduct a literature review and evaluate the ability of a wide spectrum of full-scale water treatment techniques to remove PFASs from contaminated raw water or potable reuse sources.  Systems evaluated included conventional and advanced technologies, such as ferric and alum coagulation, granular/micro-/ultrafiltration, aeration, oxidation (i.e., permanganate, ultraviolet/advanced oxidation with hydrogen peroxide), disinfection (i.e., ozonation, chlorine dioxide, chlorination, and chloramination), granular activated carbon (GAC), anion exchange (AIX), reverse osmosis (RO), dissolved air flotation, and riverbank filtration. The #4322 report is available for download on the WRF website. In addition, WRF’s recently published State of the Science document provides additional background information on PFASs.

5/19/2016Catchment Management Investment Standard
Catchment managers must operate in an economically regulated environment, where consumer affordability is paramount. In addition, regulators put the burden of proof on the water provider to mitigate water quality risk. This webcast explored the following questions:
  • How can a sound business case be made for investment in catchment management as a water quality “treatment” option, using best practice approaches in triple bottom line cost benefit evaluation?
  • ​​​​How can it be demonstrated, in the geographic context of the catchment under consideration, that mitigation measures can be successfully implemented and water quality improvement achieved?
This webcast discussed key outputs from the joint Water Services Association of Australia and Water Research Foundation project #4570​, Source Catchments as Water Quality Treatment Assets: Industry Best Practices and Triple Bottom Line Cost Evaluation of Catchment Management Practices. The Catchment Management Investment Standard has been prepared to assist water utilities make the case for catchment management for drinking water supply. It was developed in close collaboration with water utilities from both Australia and the United States to enable stronger business cases for catchment management as a viable alternative to more capital intensive (traditional) investments. 
5/2/2016Managing Drought: Learning from Australia
This webcast, hosted by the Alliance for Water Efficiency, discusses WRF project #4640, Managing Drought: Learning from Australia. This recently-published report provides an overview of the key initiatives implemented by Australia's four largest cities during an extended period of extreme drought, and outlines how those measures could help California through its current water crisis. On top of successes in urban water efficiency, other key findings in the report include: 

  • Broad community involvement across sectors – households, business, industry and government – fosters a sense of fairness and collaboration in saving water.
  • ​ Clear, credible communication about the drought situation and response is needed to maximize public participation and support. 
  • Innovative water-pricing mechanisms, not employed during Australia's millennium drought, could be used to incentivize water savings in California. ​
4/21/2016Lead and Copper Rule: Potential Regulatory Changes, Corrosion Chemistry, and Stakeholder Communication
The recent lead corrosion issues in Flint, Michigan have emphasized the responsibility that water utilities have in protecting public health. The EPA's Lead and Copper Rule (LCR) is currently being reviewed, and proposed revisions are expected to be released by the EPA in 2017.  This webcast presented information on various LCR-related topics, including: National Drinking Water Advisory Council (NDWAC) recommendations to the EPA on possible LCR revisions, LCR corrosion chemistry, a utility  perspective on LCR communication challenges and lessons learned, and related resources from WRF. This information will be a valuable resource to help utilities ensure current and future compliance with the Lead and Copper Rule. For an overview of WRF research on lead and copper corrosion, please refer to our State of the Science document.​Additionally, A newly-released Lead and Copper Expert Symposium​ also provides valuable information on possible future changes to the LCR. 
2/23/2016Webcast: Guidelines for the Use of Stainless Steel in the Water and Desalination Industries
​The misapplication of stainless steel leading to premature corrosion continues to be a costly and common problem. Engineers and owners do not understand how to properly select these materials or specify the appropriate methods to use for their construction. This webcast presented the results of WRF project #4431,Guidelines for the Use of Stainless Steel in the Water and Desalination Industries. It will help viewers understand how to: 1) specify the type of stainless steel used for different applications based upon water quality considerations, 2) specify construction standards that will help extend the useful life of stainless steel materials to a period greater than 20 years, and 3) identify appropriate operating conditions to avoid stainless steel corrosion to the greatest extent possible.
2/4/2016Webcast: Metals Accumulation and Release within the Distribution System: Evaluation of Mechanisms and Mitigation
This webcast summarized key findings of project #4509, Metals Accumulation and Release Within the Distribution System: Evaluation of Mechanisms and Mitigation. The potential for the accumulation and intermittent release of trace inorganic contaminants (TICs) and radiological contaminants within drinking water distribution systems has gained considerable attention in the drinking water community over the past several years. At-the-tap concentrations of certain TICs have been measured that far exceed their entry-point levels, and in some cases exceed drinking water standards. The accumulation and release of TICs is a complicated problem involving chemical, physical, and biological mechanisms, and likely occurs within all distribution systems to some degree. This webcast discussed the following:
- Recommendations associated with monitoring for TICs and release indicators from a full-scale distribution system
- Laboratory studies of TIC uptake within biofilms and desorption from pipe scales
- The comparative effectiveness and costs associated with use of unidirectional flushing, ice pigging, and foam swabbing to remove accumulated pipe deposits
- Industry recommendations including system-specific risk characterization and mitigation strategies​

Video no longer available.
1/21/2016Webcast: Environmental Impact of Asbestos Cement Pipe Renewal Technologies
This Webcast is based on project #4465, Environmental Impact of Asbestos Cement Pipe Renewal Technologies. This research investigated renewal practices and regulations, demonstrated renewal technologies, and evaluated their environmental impact. The first part of this Webcast documented the applicable regulations and discuss data needs. The second part of the webcast detailed the demonstrations and environmental impact evaluations of cured-in-place pipe (CIPP) and pipe bursting. The environmental impact of both technologies was evaluated through the collection of air, soil, and water samples that were analyzed for asbestos. Neither technology was found to have an adverse impact on the environment.​
12/15/2015Webcast: Core Messages for Chromium, Medicines and Personal Care Products, NDMA, and VOCs
This Webcast discussed project #4457, originally titled Core Messages for Priority Contaminants of Emerging Concern. The webcast explained why the researchers changed the title of the report to Core Messages for Chromium, Medicines and Personal Care Products, NDMA, and VOCs. It also highlighted the development of core message or “thinking about” sheets along with an animated video, Protecting Our Drinking Water​ (referred to as the context animation). The webcast explained the best practices for risk communication employed in the work and will explain the focus group research that was conducted to evaluate the effects of the context animation and core message sheets on consumers who had been exposed to r​eal news articles about the four substances. Finally, the webcast highlighted the findings of the work that are applicable to utilities considering communication about the substances of concern.
11/5/2015Webcast: A Snapshot of Water Loss - Examining the Country's Water Audit Submissions
​This Webcast discussed project #4372b, Water Audits in the United States: A Review of Water Losses and Data Validity​, which reviewed the largest collection of water audit data compiled to date. The Webcast reviewed the current status of water loss reporting and North American water loss statistics, including the reliability of the audit submissions, trends in water audit metrics, and areas for improvement in water loss audit requirements. The Webcast also featured a look into the progress of water loss adoption and training in Tennessee and included a brief update from the AWWA Water Loss Control Committee Chair on future activities. 
10/20/2015Webcast: Remote Sensing for Proactive Watershed Management
​The researchers from APEM developed an approach to combine remote sensing imagery and ground based surveys for watershed management. Their approach was tested in a 2-phase project (#4475 and #4576), co-sponsored by UKWIR and WRF. The researchers begin with readily available imagery from satellites and aerial platforms to identify potential risk in a catchment (watershed), and then focus in on sub-catchment and field scale solutions that require more detailed imagery.

This Webcast will go over the steps involved in this remote sensing approach, including the development of risk maps, targeting of certain areas of interest, and identifying potential sources of pollution. The Webcast will be of interest to water utility watershed managers, environmental program managers, and water quality specialists.
10/8/2015Webcast: Evaluation of Lead Line Sampling Strategies
The current Lead and Copper Rule (LCR) requires collection of compliance samples from the first liter at the tap following a minimum 6 hour stagnation period. There is debate among experts as to whether this sampling protocol is effective at capturing elevated lead levels.  Some data has been interpreted to indicate that lead levels can be higher in water that was stagnant in the lead service line compared to lead levels in the first liter.  A recently completed project, Evaluation of Lead Line Sampling Strategies ​(#4569), conducted a side-by-side comparison of five different lead sampling techniques. Each strategy was evaluated for effectiveness at detecting peak total lead levels. These strategies were compared to results collected during a minimum 12-L profile on each sampling date. ​​This Webcast will present a comprehensive overview of the project objectives, results, and recommendations. The final report for project #4569 is available on the website.
9/22/2015Webcast: Reducing Volatile DBPs in Treated Drinking Water Using Aeration Technologies
​With the Stage 2 Disinfectants/Disinfection Byproducts Rule now implemented, many water utilities across the United States have or are considering aeration as a means to achieve compliance with the total trihalomethanes (TTHMs) MCL. For systems with only TTHM concerns and no compliance issues with the five haloacetic acid (HAA5) concentrations, aeration can be an attractive solution. It has lower capital and operating costs compared to most precursor removal processes or alternative disinfectants, which present their own operational costs and challenges. TTHM aeration can be used at clearwell and/or remote locations in the distribution system to treat only the fraction of water requiring TTHM reduction for LRAA compliance, further reducing costs.​

WRF has recently completed two projects to provide guidance on the design, permitting, operation, and maintenance of aeration systems for reduction of TTHMs:

​​This Webcast provided a comprehensive overview of the projects’ objectives, results, and recommendations and will be very instructive to water utilities across the country that have high TTHMs in their treated water or in distribution systems.​

8/20/2015Webcast: Biostability: Operational Definitions and Utility Assessments
Biologically stable water is produced when all nutrients that might support significant bacterial growth in finished water have been sufficiently removed. While definitions of biostability in drinking water exist, they are primarily based upon European practice, where distribution systems are operated in the absence of a residual disinfectant. This Webcast presented the results from project #4312​, which is the first North American study to quantify the definition of biostability on a distribution system-scale in the presence of a disinfectant residual. In addition to the research report, a guidance manual and biostability assessment tool (BSAT) were developed. The tool will help utilities (1) track historical data, (2) benchmark data against results from this project, (3) assess system stability over time, and (4) identify controlling factors influencing biological stability on a site-specific basis.
8/4/2015Webcast: Legacy of Manganese Accumulation in Water Systems
Manganese control is one of the most common treatment objectives for drinking water utilities even though it is frequently thought of as strictly a source water issue. Yet “legacy manganese,” that is the manganese that has accumulated in distribution systems, can cause a number of problems for utilities. With the EPA’s renewed interest in manganese as evidence​d by its inclusion in the draft candidate contaminant list 4 (CCL4), it is now even more important that utilities understand the cost and implications of the accumulation of legacy manganese in their distribution systems. 

This Webcast summarizes the findings of project #4314, Legacy of Manganese Accumulation in Water Systems: Assessment, Consequence, And Prevention. The Webcast will address practical questions related to legacy manganese, including: 

1. What is legacy manganese? 
2. How, where, and why does legacy manganese occur in distribution systems? 
3. What are the costs and operational impacts of legacy manganese? 
4. How can legacy manganese influence the public’s confidence in a utility? 
5. How can a utility assess its risk for legacy manganese? 
6. What best practices can utilities institute to limit the impacts of legacy manganese? 
7/30/2015Drought Webcast Series: Customer Communications During Drought
​Conservation communications to customers is a dynamic process. This Webcast highlighted the communication programs of three utilities with a focus on barriers, solutions, and recommendations.​
7/21/2015Drought Webcast Series: Financial Resiliency During Droughts
Utilities need to maintain their financial stability during droughts and be well prepared for future drought-related events. This Webcast answers the following fundamental questions related to financial resiliency and drought:  

1. What is the financial cost of a drought?
2. How should the financial cost of the drought be recovered?  
3. Which approach is best suitable for our community?
4. Who should cut back their water use and by how much? 
5. What is the impact to my customers due to the restriction in water use and the associated drought pricing? 
6. How can water rates help you achieve your goals? 

7/16/2015Webcast: Drought Webcast Series: Using Cost-Benefit Analyses to Compare Drought Management Practices
​Utilities need reliable data on the potential impacts and costs associated with drought versus mitigation strategies. This Webcast covers WRF 4546 Webinar FINAL.pdf the resu​lts of project #4546, “Drought Management Under a Changing Climate: Using Cost-Benefit Analyses to Assist Drinking Water Utilities.” The research reviewed how a cost-benefit analysis may be used in drought planning and the issues and challenges that drinking water utilities face in implementing drought management practices, including an example cost-benefit analysis for a hypothetical utility. This project was funded under the NOAA Climate Program Office, Sectoral Applications Research Program (SARP): Coping with Drought with the National Integrated Drought Information System (NIDIS).  The final report is available on the website.


7/9/2015Webcast: Drought Webcast Series: Turf Replacement Programs
Turf replacement programs are usually a component of larger conservations programs. The development and implementation of a successful turf replacement program can and does have significant impacts on residential demand reductions. This Webcast highlighted the turf replacement programs developed by three utilities. The presenters outlined their utility’s program, how barriers to turf replacement programs were overcome, and offered guidance to those who want to implement turf replacement programs.
6/30/2015Webcast: Monitoring and Responding to Nitrification in the Distribution System
Chloramine use is widespread in U.S. drinking water distribution systems as a secondary disinfectant. About 30% of surface water treatment plants currently use chloramines and the percentage of surface water treatment plants using chloramines might rise to as high as 40‒65% in the near future. While beneficial for controlling regulated disinfectant-by-product formation, water utilities using chloramines as a disinfectant are often challenged by nitrification in their distribution systems.  This Webcast will help water utility managers and operators develop nitrification management plans and provide real-world examples from two utilities that have successfully managed nitrification in their distribution systems.

6/24/2015Webcast: Evaluation of Strategies to Manage Trace Organic Compounds in Water
In partnership with the Water Research Foundation (WRF) and the Water Environment Research Foundation (WERF), the Water Environment Foundation (WEF) will host this joint Webcast on Evaluation of Strategies to Manage Trace Organic Compounds (TOrC) in Water. Leading researchers will discuss ongoing WRF project #4494​​, which supports agencies in assessing the costs and benefits of alternative strategies to manage trace organics in watersheds. This research builds on the outcomes of recent research projects funded by WERF on the fate of TOrC (#CEC4R08, #U2R07) in conventional and advanced treatment systems and risk assessment tools for TOrC in the aquatic environment, as well as recent projects funded by WRF and other agencies. The Webcast will provide a brief overview of the programs for TOrC in the United States, the European Union, Switzerland, and Australia. The team will also present findings from the comparison of alternative TOrC management strategies in exemplary watersheds following a triple bottom line evaluation approach.​
6/23/2015Webcast: Medium Pressure UV Inactivation of Viruses and Cryptosporidium
This Webcast recapped the research performed under project #4376, Guidance for Implementing Action Spectra Correction with Medium Pressure UV Disinfection. The presentation briefly covered UV dose-response and action spectra that were developed for adenovirus, Cryptosporidium, Giardia, and commonly used validation microbes. Speakers reviewed methods used to calculate action spectra correction factors (ASCF) including differences in the action spectra of common validation test microbes and regulated pathogens, UV output from the MP lamp, UV transmittance of the quartz sleeve, UV absorbance spectra of the water, and the reactor's lamp configuration. Implementation strategies for applying the ASCFs for regulatory credit were presented. This Webcast will be important for utilities, regulators, consultants, and manufacturers to get up to date on the latest approach to validating MP UV systems.
5/21/2015Webcast: Energy and Water Quality Management Systems for Drinking Water Utilities
​An integrated energy and water quality management system (EWQMS) simultaneously optimizes for energy and water quality within water utility’s operational constraints. Historically, such a system has been designed to minimize energy costs, and very little emphasis has been given to investigate its potential to reduce energy consumption and greenhouse gas (GHG) emissions. In project #4271, Optimization of Energy and Water Quality Management Systems for Drinking Water Utilities, an existing EWQMS was modified such that the operations could be improved for cost optimization, energy consumption, or GHG optimization. This Webcast will present (1) the current state-of-knowledge on existing EWQMS projects and practices, (2) the tradeoffs between cost savings and GHG emissions reduction based operations, and (3) a business case for implementing an EWQMS.​
5/12/2015Webcast: Hexavalent Chromium Treatment with New Ion Exchange Resins and Reduction/Coagulation/Microfiltration
This Webcast shared the results of two hexavalent chromium treatment projects 4423 and 4365​. Both studies built upon the original body of research at Glendale Water & Power to test advancements in treatment technologies including microfiltration in the reduction/coagulation/filtration process (project #4365), and evaluation of new resins and adsorptive media at two different water agencies (project #4423). The presentation began with a discussion of City of Glendale’s research program, follow with the findings of these two recent studies, and then provided an example of California Water Service Company’s road to implementation of study findings for compliance with the new regulatory limit in California.
4/23/2015Webcast: Green Building Design: Water Quality and Utility Management Considerations
​Green buildings that include water conservation measures are becoming more prevalent. However, there may be unintended consequences to water quality associated with these buildings, including those associated with high water age.  Project #4383 identified a number of concerns that are important to consider in green building design to protect public health and water quality. This Webcast summarized the findings of the project and provided information on one of the case studies featured in the report. The final report and an accompanying brochure are now available.​​
4/14/2015Webcast: AMR/AMI Standardization for Drinking Water Systems
Standards for the radio transmission of meter readings and data they generate do not exist in the water industry. Furthermore, there is no evidence that typical mechanisms for standardization and interoperability between advanced meter infrastructure (AMI) and automated meter reading (AMR) systems will advance with a push from end users. The Water Research Foundation initiated project #4467, “AMR/AMI Standardization for Drinking Water Systems,” to stimulate a needed change. This Webcast outlines the actions taken during the project to secure utility participation and identify key elements for standardization resulting in draft language as well as communication efforts to foster the standardization effort. This Webcast featured some of the useful language that utilities can use in their upcoming AMI and AMR initiatives and describe the efforts made to maintain the initiative after the project ends.​
4/7/2015Webcast: Preparing for and Mitigating Algae Blooms and Cyanotoxins — The Utility Perspective
With spring almost upon us, it’s time for water utilities to plan for potential cyanobacterial events. This Webcast, based on case studies, helps water utilities prepare for cyanobacterial and toxin events and identify prevention, mitigation, and treatment strategies. Standard operating procedures (SOPs) were presented that answer the following questions: (1) When and how should a utility moni​to​r for algae, based on levels and frequency (2) When should a utility start cyanotoxin monitoring, how frequently, and where? (3) What analytical methods should a utility use and what are the triggers for using different analytical methods (4) What treatment preparation and actions should be taken in the event of toxin presence in the source water? In addition, results of a demonstration scale study on the use of ultrasonic buoy systems to control algal growth in a drinking water supply reservoir was presented.
3/18/2015Webcast: Controlling the Formation of Nitrosamines During Water Treatment
Nitrosamines are an emerging class of disinfection by-products (DBPs) of health and regulatory concern. The U.S. Environmental Protection Agency (EPA) is considering regulating nitrosamines as part of the six-year review of the Stage 2 DBP Rule. Precursors for nitrosamines include treated wastewater discharges in the watershed and certain polymers (polyDADMAC, polyamine) used as coagulant aids. Nitrosamines are preferentially formed by chloramines. Jointly funded by the Water Research Foundation and the EPA, the objective of project #4370​ was to develop improved strategies for minimizing nitrosamine formation during drinking water treatment and to develop treatment guidance for utilities. This Webcast focused on the following areas of research: (1) polymer management and removing nitrosamine precursors with powdered or granular activate carbon, (2) pretreatment strategies (with chlorine, ozone, and UV irradiation) for the destruction/transformation of nitrosamine precursors, and (3) case studies on nitrosamine formation and control at full-scale drinking water treatment plants. The final report for this project is now available on the website.
2/26/2015Webcast: Institutional Issues for One Water Management
The term, “One Water,” recognizes that water from all sources must be managed holistically and cooperatively to meet social, economic, and environmental needs. As utilities transition to a One Water approach, they may encounter institutional issues related to planning and collaboration, legislation and regulations, economics and finance, culture and capacity, and citizen and stakeholder engagement. Jointly funded by the Water Research Foundation, Water Environment Research Foundation, and Water Research Australia, project #4487​ presents a framework for overcoming these institutional issues and provides case studies to show how utilities have implemented a One Water approach. This Webcast will present the findings from the report and case studies from Clean Water Services in Oregon, and the San Francisco Public Utilities Commission.
1/27/2015Webcast: Reservoir Management
WRF project #4222, Water Supply Reservoir Management Strategies, assessed the use of rapid monitoring methods, modeling tools, and oxygenation and circulation techniques for water supply management. Ninety organizations (nearly all of them utilities) and 18 vendors participated in the research, and over 150 case histories were documented in the following three separate reports, each of which were discussed in this Webcast.
  • 4222a Water Quality Modeling to Aid Water Supply Reservoir Management (2013)
  • 4222b Rapid Water Quality Monitoring to Aid Water Supply Reservoir Management (2014)
  • 4222c Oxygenation and Circulation Techniques to Aid Water Supply Reservoir Management (2015​​)
12/9/2014Foundation Knowledge Webcast: Cost-Effective Safety Decisions in Water Facility Design
As drinking water facilities are replaced or upgraded, there is an excellent opportunity to reduce workplace hazards and substantially lower ongoing costs of operating safely. Currently there are few, if any, tools with which to forecast these costs and to compare the costs for alternative facility designs. To the extent that ongoing costs can be identified, quantified, and then reduced through facility design changes, they present significant opportunities for savings by reducing effort, resources, and management associated with performing work safely. WRF project #4236, Work​force Health and Safety: Prevention through Design​, was aimed at developing tools to help drive safety integration at the design phase. The project developed four models to support prevention through design (PtD) processes in water utilities of all sizes and types. This Webcast presented an overview of each of these models and explained how they can be used in water facility design and capital planning. It also showed how these tools can be used to assess existing facilities. Representatives from two participating utilities shared insights from their involvement in model testing and validation.
11/13/2014Webcast: Hexavalent Chromium Treatment with Strong Base Anion
On July 1, 2014, the nation’s first MCL specifically for hexavalent chromium [Cr(VI)] was adopted by the California State Water Resources Control Board Division of Drinking Water, formerly Department of Public Health.  In anticipation of and preparation for compliance with the MCL, the Soquel Creek Water District (District) led the WRF Tailored Collaboration project #4488, Hexavalent Chromium Treatment with Strong Base Anion Exchange (SBA-IX), for which this Webcast is based on.

This project conducted an in-depth investigation of SBA-IX for Cr(VI) removal and residual brine management alternatives.  While SBA-IX is a well-established drinking water technology for many contaminants, prior to the TC project, limited research had investigated SBA-IX for Cr(VI) removal.  Project #4488 revealed that, in the water supply tested, SBA-IX repeatedly achieved greater than 20,000 bed volumes of treatment prior to regeneration.  Brine recycle and treatment approaches also proved effective in minimizing waste residuals volumes.  The findings from project #4488 confirmed SBA-IX as the best available treatment technology for the District and prompted the District to construct the first SBA-IX system specifically for potable Cr(VI) treatment.  The report for this project has been posted on the WRF website.​
11/6/2014Minimizing Waste Backwash Water from a Biological Denitrification Treatment System
Biological denitrification (BDN) provides for a sustainable means of removing nitrate from groundwater supplies used for drinking water. Compared to conventi​onal nitrate removal technologies, such as ion exchange or reverse osmosis, BDN does not generate a high-salinity waste stream, and provides the added benefit of actually destroying the nitrate to nitrogen gas instead of simply accumulating it into a waste product. Many previous studies have demonstrated the viability of BDN for nitrate removal from groundwater. In WRF project #4470, the research team aimed at improving the applicability of BDN by evaluating the potential for recoverin/g much of the waste backwash water generated by the process in recognition of the fact that many groundwater wells do not have access to sewers with the capacity to take the full washwater production rate. The researchers also evaluated the potential for hexavalent chromium removal with the BDN process. In this Webcast, the results of the project were presented and discussed. The report for this project has been posted on the WRF Website.
10/7/2014Foundation Knowledge Webcast: Optimizing Engineered Biofiltration
Biological filters can allow for the achievement of multiple goals in a single treatment step. However, these benefits must be balanced with managing potential filter hydraulic challenges caused by biological fouling. This Webcast reviewed the results of project #4346, which sought to further validate previously identified biofilter enhancement strategies. In this tailored collaboration project with Dallas Water Utilities (DWU) and Tampa Bay Water, the research confirmed and further optimized nutrient and peroxide biofilter enhancements. This work also showed that significant hydraulic benefits could be achieved with biofilter pH optimization. Additional work included an evaluation on the impacts of these enhancement strategies (peroxide and/or nutrient addition) on the holistic optimization of upstream treatment processes.  Specifically, improved biofilter water treatment performance allowed a reduction in coagulant requirements at DWU, while providing the same level of treatment.

This Webcast benefited participants by reviewing the challenges and opportunities associated with biofilter optimization strategies. Recommendations on biofilter optimization approaches and a discussion on establishing reasonable expectations were also provided.
9/30/2014Foundation Knowledge Webcast: Effective Microbial Control Strategies for Main Breaks and Depressurization
​This Webcast presented the results and practical application of 
proj​ect #4307​, Effective Microbial Control Strategies for Main Breaks and Depressurization. The purpose of the project was to improve utility responses to main breaks and depressurization events to better protect public health. A risk-based approach to main break responses was developed, resulting in four categories of main breaks with commensurate best practices for returning the main to service while reducing public health risks. Related outreach materials were developed to inform drinking water practitioners, including a Pocket Guide with Sanitation Procedures. The Webcast also provided updates on two key initiatives that are utilizing the results of this study: a process to update AWWA Standard C-651 (Disinfecting Water Mains) and the LPE (Low Pressure Event) Pilot Program being administered by the Missouri Department of Natural Resources. The project products are now available.
9/25/2014Acoustic Signal Processing for Pipe Condition Assessment
This Webcast, based on Project #4360​, provided an overview of acoustic signal processing for pipe condition assessment. Unique to pre-stressed concrete cylinder pipe (PCCP), individual wire breaks create an excitation in the pipe wall that may vary in response to the remaining compression of the pipe core. In non-PCCP, the structural excitation would require an external source acoustic pulse, causing a response indicative of relative pipe wall stiffness. The first part of the Webcast presented an overview of acoustic monitoring technologies for pipe condition monitoring. The second part of the Webcast detailed the experimental environment and intentionally inflicted damage to the pre-stressing wires in three specimens of PCCP.
9/16/2014Webcast: WRF Webcast on Climate Change Communication for Water Utilities
Water utilities need to communicate the implications of climate change on water supplies to many audiences; for example, internal staff, Governing Board members, customers, and the press. This Webcast, based on project #4381​, shared insights, based on a nationally representative survey, on the public’s attitudes, beliefs, and actions concerning the nexus of community water and climate change. The findings may surprise you.  For example, 92% of Americans support their community water provider being a leader in preparing their community ​​​​for climate change.  In addition to sharing the survey findings, this Webcast provided an overview of the pragmatic tools developed and tested in concert with the 13 water agencies who participated in the project.  Tools shared include a message mapping strategy (with worksheets) and risk based communication templates for how to talk to people who indicate they do not believe in climate change. The resources for this project are now available.

8/28/2014Managing and Mitigating Cyanotoxins in Water Supplies
​As shown by the recent events in Toledo, OH, cyanotoxins can cause major issues for water utilities and their customers. Cyanotoxins (also known as algal toxins) are natural toxins produced by cyanobacteria (blue-green algae) that may cause human health impacts if ingested with drinking water or by skin contact in recreational waters. The incidence of cyanobacterial blooms in surface water is a worldwide phenomenon and there is a risk that a changing climate, continued urbanization, and increased nutrient loading of source waters may contribute to more frequent and intense cyanobacterial blooms in drinking water sources in the future. The Webcast will provide information that will help utilities better understand issues associated with cyanotoxins and identify the necessary tools to prepare for and address potential cyanobacteria/cyanptoxin events.

This Webcast is based on the WRF/AWWA Partnership Project, Cyanotoxin Guides for Water Utility Managers (WRF #4548, AWWA/WITAF #270). The purpose of this project is to develop two cyanotoxin utility action guides designed for use by water utility management and staff, plus a list of research needs. The first guide will consist of a summary of cyanotoxin occurrence trends, potential health effects, preemptive and mitigation strategies, and mitigation challenges. This guide is intended to help water systems recognize if cyanotoxins may be an issue for their utility and what initial steps to consider. The second guide will be an action oriented synthesis of relevant literature for utility personnel and the water utility community, providing information necessary to guide development of a technically sound evaluation of cyanotoxins as a water quality concern for the drinking water supply and appropriate mitigation measures.

The Webcast provided an overview of the major findings and action items from the project. The project guides will be available in early-2015.
8/21/2014Improving Water Quality and Consumer Satisfaction Using Guidance From the SMCLs
This Webcast, based on project #4537, provided an integrated overview of the EPA Secondary Maximum Contaminant Levels (SMCLs) in conjunction with up-to-date technical and consumer-based research that has occurred during the 35 years since their initial implementation in 1979. Utilities spend considerable funding to address the water quality and aesthetic issues addressed by these standards. Consumers decide the acceptability and value of their drinking water primarily based on a judgment of its taste, odor, and appearance. The Webcast presented an overview of the EPA Secondary Maximum Contaminant Limits, the rationale used to develop them, and current scientific knowledge related to their applicability. This information will aid utilities in developing a strategy for drinking water quality and consumer acceptability.
7/23/2014Webcast: 2014 Focus Area Subscriber Feedback Webcast
The purpose of this Webcast was to obtain feedback from subscribing utilities on the relevance of the 10 existing WRF Focus Areas. In particular:

- How important are the 10 Focus Area issues or challenges to subscribing utilities and the water s​ector overall?
- What issues or challenges has WRF missed with the Focus Area research program?
Participants were given the opportunity to respond to these questions for each of the 10 Focus Areas via a real-time interactive survey, and by typing in responses to questions. Participants were provided background information on each of the 10 Focus Areas prior to the Webcast, and were given a short overview again during the actual Webcast.​
7/10/2014Foundation Knowledge Webcast: Desalination Concentrate Management Policy Analysis for the Arid West
Brackish groundwater desalination is a climate-independent water supply option in the arid regions of the western United States where freshwater options are limited.  However, inland desalination is only viable when the concentrate management challenges can be overcome. This archived Webcast, hosted by the WateReuse Research Foundation on July 10, 2014, summarized key findings from project #4417​, Desalination Concentrate Management Policy Analysis for the Arid West. The project was jointly funded by the Water Research Foundation and the WaterReuse Research Foundation, and led by El Paso Water Utilities (EPWU), in coordination with the Consortium for Hi-Technology Investigations in Water and Wastewater (CHIWAWA), several consultants, and WateReuse Research Foundation.

Listen to Ed Archuleta, retired CEO/President at El Paso Water Utilities and past Chair of the WRF Board of Trustees, and Dr. Robert Raucher, Senior Vice President at Stratus Consulting Inc., highlight the project findings, recommendations, and activities to further address the challenge of concentrate management for inland municipal water suppliers.
6/24/2014Webcast: Biofiltration Knowledge Base
​This Webcast introduced the Biofiltration Knowledge Base for Water Research Foundation Project 4459, "Development of a Biofiltration Knowledge Base". The knowledge base is intended to capture the experiences and best management practices from North American water utilities currently in the process of implementing or operating high rate aerobic biofilters. Currently, the knowledge base contains information from 26 full-scale facilities broken into four phases of implementation ― planning, evaluation, design, and operation. This Webcast will summarize these case studies and provide guidance for accessing, using, and contributingto the web-based knowledge base. The Knowledge Base is now available to use and the final report for this project will be available in early 2015.
6/19/2014What are the Best Economic Options for Managing Leakage?
This Webcast will discuss the newly completed project, Real Loss Component Analysis: A Tool for Economic Water Loss Control (project #4372), which will help managers analyze and reduce water utility system leakage in the most cost effective way. The project produced a free user-friendly model that is a major improvement in standard leakage component analysis for the water utility community.
The model supports AWWA M36 and uses the IWA/AWWA Water Audit as input. Ten North American utilities assisted with developing and beta testing the model. Additional funding was provided by the U.S. Environmental Protection Agency. The webinar will specifically cover:
• Goals and Background of Project 4372
• Findings of a Literature Review
• Purpose and Outputs of the Model
• Recommendations on Applying the Model
• Next Steps on Outreach and Training
6/3/2014Webcast: Benefits and Disadvantages of Using No Disruption Repair Techniques
The management of planned activities on water networks is coming under growing pressure to ensure that interruptions to water supplies are prevented or minimized. This has resulted in increasing use of ‘no disruption’ repair techniques. This Webcast reported on the results of project #4513, which undertook a technical appraisal of water company experience of p​ipeline repair using a range of techniques, covering traditional (‘disruptive’) and ‘no disruption’ repair, with the aim of assessing the impact of the method selected on short- and long-term network performance and on the consequent service to customers.
During the course of the project, data was analyzed from a number of water companies within the United Kingdom to assess the impact of different network repair technologies on subsequent performance of the water distribution network. A Decision Support Tool was developed to enable water companies to select the best technique to use in various circumstances. The Webcast presented the project findings along with guidance on what data to collect in the future to refine this information and support further appraisal.
4/22/2014Foundation Knowledge Webcast: Identifying Gaps in Understanding the Benefits/Costs of Boil Water Advisories as a Public Health Protection Measure
This Webcast provides the results of Water Research Foundation project 4385, Identifyi​ng the Gaps in Understanding the Benefits and Costs of Boil Water Advisories. The results include a strategic roadmap for future data gathering, analysis, and research aimed at increasing the benefits and reducing the costs of boil water advisories (BWAs), and a systematic review of the practices and results of boil water and other types of advisories (such as do not drink and do not use).  One of the key findings to be explored in this Webcast is how to better target precautionary BWAs so that they focus on the situations where health risks are relatively more likely to be evident (and, conversely, minimize the use of BWAs in instances where there is very low likelihood of a public health risk reduction).  This includes developing risk-based criteria that utilities and regulatory/public health officials can quickly apply to target BWAs. The final report for this project is now available on the website.
4/10/2014Foundation Knowledge Webcast: Pressure Management: Industry Practices and Monitoring Procedures
​Most systems tend to operate at much higher pressure than needed, resulting in increased energy use, increased non-revenue water loss, and excessive main breaks. Project #4321, Pre​ssure Management: Industry Practices and Monitoring Procedures developed guidance on best practices and cost/benefits of implementing an optimized pressure management program. The project included an analysis of a year-long pressure monitoring program from 22 utilities. This Webcast focused on these results and a survey of pressure management practices, examining the case study examples and providing recommendations to improve pressure management in drinking water distribution systems. The final deliverables for this project are available on the website.
4/1/2014Broadening the National Dialogue on Contaminants of Emerging Concern and Public Health
Inter-disciplinary communication on the potential human health risks of contaminants of emerging concern (CECs) in drinking water is currently lacking. Water utilities would benefit from partnerships with public health professionals who could provide information on the safety and quality of water supplies. To address this need, the Water Research Foundation hosted an inter-disciplinary workshop as part of project #4463 to broaden the national dialogue on this topic last July. The overall objective of this Webcast is to present the key findings from the workshop, and to provide the water community with a first-hand opportunity to better understand the public health perspective on CECs in drinking water. The deliverables for project #4463 are available on the website.
3/6/2014Performance Benchmarking for Effectively Managed Water Utilities
WRF funded project #4313 to serve its subscribers and the water and wastewater sectors by providing a practical tool to utilities to conduct assessments and strategically develop key organizational attributes to meet specific goals.

This Webcast included three primary topics:

- Background on the project and summary of primary findings and products
- Description of the recommended process for conducting a self-assessment
- Illustration of how to use the benchmarking tool developed for the project to conduct a self-assessment

The background segment of the webcast described how the project team, with the aid of WRF, participating utilities, the Project Advisory Committee, and six industry associations, developed practice areas and performance measures for each of the Ten Attributes of EUM. The recommended process segment will describe recommendations for identifying members of a benchmarking team, and how team members should be engaged to develop a customized self-assessment and score current and target performance. The final segment of the webcast demonstrated how the benchmarking tool developed for this project can be used to efficiently support the self-assessment process.
2/25/2014Water Footprint and Sustainable Water Utilities
The water footprint concept has been used by agricultural, commercial, and industrial water users to measure and report their water consumption, assess the magnitude of environmental impact(s) arising from this consumption, and identify opportunities for risk mitigation strategies that promote sustainable water use. However, water utilities have not studied and documented the application of this concept in the same manner that other industries have. This Webcast, based on project #4378, will present (1) the growing body of information on the water footprint concept, (2) opportunities for integrating the water footprint concept into water utility planning efforts as a broader means of achieving and maintaining sustainable communities, and (3) guidance that water utilities can follow for implementing this concept within their organizations. The final report for this project is now available.
2/13/2014Defining a Resilient Business Model for Water Utilities - Part 2
This second of two Webcasts based on Project #4366 will introduce the audience to practices that have the potential to improve the financial resiliency of the water utility industry. The Webcast will present examples of current, emerging, and “out of the box” strategies available to utilities to build a resilient business model.
2/4/2014Defining a Resilient Business Model for Water Utilities - Part 1
The first of two Webcasts based on Project #4366 will introduce the audience to an assessment of the financial condition and revenue model of water utilities in North America and the factors influencing financial performance. While it seems most research and high-profile policy papers today focus on the “cost” side of the financial balance utilities must navigate, this project primarily addresses the revenue and rates side of the equation. The analysis clearly shows that there is not one generalizable “new normal” or inevitable pre-ordained financial outcome for the industry. There are clearly differences between regions, states, and utilities. The analysis shows that although the prevailing revenue model has posed significant problems for many utilities in the recent past, it continues to serve many utilities relatively well. The project has been completed and a final report and two spreadsheet tools are now available.
1/30/2014Foundation Knowledge Webcast: Legal Protection and Claims Management from Infrastructure Failure
This Webcast is based on WRF Project 4369, which provides an industry guide for drinking water utilities on legal protection and claims management issues before, during, and after infrastructure failure events. The guide is based on research, case studies, and interviews with operators and risk management professionals from a cross-section of leading North American water utilities. The compilation of best practices will help utilities improve asset management programs and emergency response practices to minimize legal and claims management issues following failure events; and assess and limit potential liability, both for water system repairs and from damages, to others that can arise from a water line break. The guide provides background information on the legal principles governing this area of the law and effective measures utilities can employ both to defend themselves from the claims of those asserting damages from a break and to prosecute their own claims when breaks are not caused by either the utility's actions or failure to act. It includes checklists of recommended practices before, during, and after failure events. This project also developed three brief training videos that highlight the recommended practices. The guide and videos are now available.
12/10/2013Foundation Knowledge Webcast: Consumer Perceptions and Attitudes Toward EDCs and PPCPs in Drinking Water
​Although media reporting on health risks has a tendency to stir up worry, this worry is often misplaced when reports involve the misrepresentation of unsubstantiated scientific evidence. The presence of endocrine-disrupting compounds (EDCs) and pharmaceuticals and personal care products (PPCPs) in the water supply has attracted substantial media attention, particularly in the United States. This has been followed by intense policy discussions, despite the fact there is no concrete evidence to suggest a risk to public health. This Webcast presented the results from project #4323, which explored the public’s perspective on the health risks posed by contaminants, their science, and regulation in an effort to support the water community in the development of fresh and effective communication. The final report and other deliverables for this project are now available on the project page.
12/3/2013A Monitoring and Control Toolbox for Biological Filtration
​​Biological filtration is rapidly being embraced and implemented by the drinking water industry in North America. However it is often implemented in an incidental manner. Managed biological filtration involves application of sound scientific and engineering principles to the design, monitoring, operations, and control of the biological processes as well as the physical filtration process. To this end, practical monitoring and control tools for biological filtration are needed. Project #4231 identified and evaluated a number of tools at numerous utilities across North America. These tools included existing and innovative methods for on-line and off-line analysis of various forms of organic carbon that are relevant to biological filtration, biological activity in the biological filters, general water quality parameters, and operational parameters. In addition, various control tools were evaluated. The outcome of the project includes a final report and guidance manual, both of which are currently available. This Webcast included descriptions of the monitoring and control tools and practical tips on how they can be used to enhance biological filtration operations and performance.
11/12/2013Foundation Knowledge Webcast: Developing Surveillance and Response Systems for Water Distribution Systems
This Webcast presented the results from project #4430, Dev​eloping Surveillance and Response Systems for Water Distribution Systems. The Water Research Foundation funded this project to gather lessons learned from the nationwide deployment of Surveillance and Response Systems (SRSs) (formerly Contamination Warning Systems [CWSs]) and share this information with the entire industry. Lessons learned were derived from utilities that implemented both full scale and partial SRSs. A full scale SRS includes online water quality monitoring, customer complaint surveillance, enhanced security monitoring, public health surveillance, system integration, and consequence management (which includes sampling and analysis). The final report is now available on the project page.
11/7/2013Foundation Knowledge Webcast: Water Utility Executive Leadership for the 21st Century
​Despite the centrality of executive leadership to utility success, very little is known about water utility chief executive officers (CEOs). Who are utility CEOs? How do they think about their work? What do CEOs do on the job? This Webcast presents highlights from project #4342, which begins to answer these questions with the first comprehensive study of water utility executives in the United States. The project presents the defining characteristics of the executive corps that lead U.S. water utilities, and define a starting point for the selection and development of future executive leaders.  The report for the project is now available.
10/24/2013Foundation Knowledge Webcast: Steering Innovation in Water Utility Finance and Management
The water industry is transforming from one of known challenges and steady growth that can be addressed by engineering solutions to one of a spectrum of uncertainties. These uncertainties will likely require a suite of strategies to mitigate and master the most probable and consequential trends and associated risks. Utility responses to uncertainties, risks, costs, and innovative opportunities will help shape public perceptions of water utilities and their leaders, and in turn, shape the state of the industry. This Webcast presented a summary of a forum of over 20 high level managers from many of WRF’s large water utility subscribers and their assessment of trends in the industry, the risks associated with these trends, and relevant strategies. The forum was conducted as part of project #4506.  The final report is now available.
9/26/2013Foundation Knowledge Webcast: Changes in Water Use Under Regional Climate Change Scenarios
This Webcast presents findings from project #4263, which examined the potential impacts of future climate scenarios on water demand. The demand for water is highly dependent on climate, and weather-sensitive water uses typically comprise a large component of total water use. Geographical differences in climate and variability in observed weather conditions lead to differences in water usage patterns across different regions and seasonal time periods. Changes in climate from historical conditions, both in terms of mean weather conditions and variability, should be expected to influence the demand for water. The Webcast will illustrate the importance of climate in shaping water demand patterns and will estimate potential impacts from future climate scenarios for a set of case study utilities.
9/19/2013Foundation Knowledge Webcast: A Decision Tool for Earthy/Musty Taste and Odor Control
The presence of MIB and/or geosmin, which cause taste and odor issues, can create significant public relations problems for water utilities. This Webcast presents the results from project #3032, which explores the effect of water quality on human sensitivity to earthy/musty odors and public perceptions, and presents a decision-making tool to help utilities develop reasonable and defensible treatment goals for managing geosmin and MIB taste and odor events. The final report and decision-making tool for this project are now available
8/13/2013Foundation Knowledge Webcast: Water Quality Impacts on Cr(VI) Removal and Cost
By the time of this Webcast, the California Department of Public Health is expected to have published a proposed Maximum Contaminant Limit (MCL) for hexavalent chromium (Cr[VI]) in drinking water. The U.S. Environmental Protection Agency is also evaluating new toxicological data on Cr(VI) as part of an effort to evaluate the need to develop a national primary MCL for Cr(VI) in drinking water. This Webcast will address these developments by presenting the results of WaterRF project #4450​, which evaluated the removal of Cr(VI) from 10 groundwater sources in an effort to understand the impact of different water quality parameters on the performance and cost of three Cr(VI) treatment technologies: Weak-Base Anion (WBA) resin, Strong-Base Anion (SBA) resin, and Reduction-Coagulation-Filtration (RCF). Based on the treatment performance, capital and annual Operations & Maintenance cost estimates were developed for each treatment technology. A Web-based Cr(VI) treatment cost tool was also developed and posted on a dedicated website (www.CrVITreatmentCosts.com). The Webcast presents the capital and annual cost estimates developed, and includes a discussion of the assumptions behind the cost tool and instructions on how to use it. Both the Webcast and Cr(VI) cost tool are free and available to the public.
8/8/2013Foundation Knowledge Webcast: Impact of Galvanic Corrosion on Partial Lead Service Line Replacement
This Webcast presents findings from project #4349, supported by the Water Research Foundation, the District of Columbia Water and Sewer Authority, and the Providence Water Supply Board, to examine the issue of lead in drinking water following partial lead service line replacements (LSLRs). Partial LSLRs are the result of divided ownership of the customer service line, and they can result from required regulatory replacements or can be incidental to infrastructure renewal or repair efforts by the utility. The Webcast reports on two experimental programs that examined lead release in controlled laboratory settings using different types of commercially available couplings. It also reports on long term field data from partial LSLRs in the two participating utilities, which were done as part of large lead service line replacement programs. The final report for this project will be available before the Webcast on the #4349 project page.
7/11/2013Foundation Knowledge Webcast: State of the Science of Opportunistic Pathogens in Premise Plumbing
This Webcast presented information on the state of the science of opportunistic pathogens in premise plumbing (OPPPs) based on a WaterRF report and Expert Workshop (project #4379). The Webcast focused on five model OPPPs: Legionella pneumophila, Mycobacterium avium Complex (MAC), Pseudomonas aeruginosa, Acanthamoeba spp., and Naegleria fowleri. Current understanding of their epidemiology, microbial ecology, methodology, and engineering controls was discussed.

6/25/2013Foundation Knowledge Webcast: Risk Governance: An Implementation Guide for Water Utilities
This Webcast discussed the results from the recently published WaterRF report, Risk Governance: An Implementation Guide for Water Utilities (project #4363​). The Webcast addressed issues of organizational culture, Board level structures and discussions on risk, practical steps for implementation, and international good practices. Participants will gain an appreciation of key drivers for good risk governance, the role of the appointed risk manager, and the key features of a risk management capability. 
6/4/2013Foundation Knowledge Webcast: Guidance for the Treatment of Manganese
Manganese (Mn) is a frequent treatment challenge for drinking water utilities. In 2006, the EPA estimated that 13% of all groundwater and 21% of all surface water systems provide treatment for Mn. Yet given the prevalence of Mn occurrence and the multiple methods that utilities use to deal with Mn, there are few comprehensive references regarding the management of Mn. To meet this need, the project team has prepared a comprehensive manual titled, Guidance for the Treatment of Manganese (Project #4373).The manual is intended to provide guidance to utilities and water professionals for the effective control of Mn through source water management and the design and operation of Mn treatment processes.
5/17/2013Foundation Knowledge Webcast: UV System Start-Up, Operations, and Avoidance of Off-Spec Water
This Webcast focuses on helping both operations and engineering staff at utilities to understand what the priorities are for running a UV system and a brief overview of why they are important. The Webcast was developed in conjunction with staff from Greater Cincinnati Water Works to enhance their training as they learn to better operate their new UV system.
5/16/2013Foundation Knowledge Webcast:Advances in PAC Adsorption for DBP Precursor and Micropollutant Removal
Recent developments in the production of powdered activated carbon (PAC) have resulted in a plethora of products that have the potential to expand the use of PAC beyond traditional treatment objectives such as taste and odor control. This Webcast summarizes results from recently completed WaterRF project #4294 that evaluated the use of PAC for the combined control of disinfection by-product (DBP) precursors and organic micropollutants. The effectiveness of PACs prepared from different base materials (bituminous coal, lignite, wood, coconut shells) will be discussed. In addition, the effect of PAC particle size on performance will be addressed. The final report for project #4294 will be available by the end of May.
2/26/2013Foundation Knowledge Webcast: Changing Mindsets to Promote Design of Sustainable Infrastructure
This Webcast discusses the results of Project #4264. This project developed a framework to enable an organizational transformation toward implementing sustainable water infrastructure and operations.
1/17/2013Foundation Knowledge Webcast: A Toolbox for Energy and Greenhouse Gas Management
Based on Project #4224, which was jointly funded by New York State Energy Research and Development Authority, Global Water Research Coalition, and the Water Research Foundation, this Webcast presents(1) comparative information on the tools and methodologies for energy and GHG analysis specific to the water sector, and (2) findings on an overall global framework approach to GHG accounting for the water sector. Participants will learn about the latest methodologies from around the world, as well as relevant case studies from water utilities in the United States and abroad who are tackling these issues.
12/18/2012Foundation Knowledge Webcast: Best Practices for Prestressed Concrete Cylinder Pipe Condition Assessment
This Webcast presents the results of WaterRF project #4233, which evaluates condition assessment technologies and methods for prediction of service life or failure margin in use for prestressed concrete cylinder pipe (PCCP).  The project summarizes and integrates the published literature for all condition assessment and monitoring technologies; the results of an industry survey of water utilities, technology stakeholders, and consultants; and the results of a workshop where utility experiences and needs were discussed.
11/8/2012Foundation Knowledge Webcast: Implementing Renewable Energy at Water Utilities
Renewable energy systems can help water utilities reduce energy costs and increase their sustainability. This Webcast, based on Project #4424, presents information about renewable energy use at water utilities including the opportunities, barriers, risks, and contracting types for installing a renewable energy project. The discussion is supported by case studies from water utilities that have implemented successful renewable energy projects.
10/2/2012Foundation Knowledge Webcast: Guidance on Complying with Stage 2 D/DBP Regulation
Featuring several of the nation’s leading disinfection byproduct (DBP) and small systems researchers, this Webcast provides small and medium utility decision makers with introductions to DBPs and the Stage 2 regulation, and provides them with an overview of methods that can be used for understanding potential compliance issues, determining appropriate compliance “goals”, and evaluating strategies for attaining their goals. These form the basis of the Guidance Manual and Web tool being developed for Project #4427
8/14/2012Foundation Knowledge Webcast: Lead(IV) Oxide Formation and Stability in Drinking Water Distribution Systems
Lead(IV) oxide is a low solubility corrosion product that can form on lead service lines supplying water with a free chlorine residual. This solid is only stable in the presence of free chlorine, and conditions that would lead to the rapid chemical reduction of lead(IV) oxide and associated lead release should be avoided. This Webcast, based on project #4211, presents the results of research that identified conditions favorable for lead(IV) oxide formation and determined water chemistry conditions that control lead(IV) oxide dissolution. The final report for this project should be available by the end of 2012.
7/17/2012Foundation Knowledge Webcast: Reservoir Management for Supply Planning and Water Quality
The Water Research Foundation hosted a special topic session on reservoir management at the 2012 AWWA Annual Conference in Dallas. This Webcast highlights the session and features the latest Water Research Foundation research on reservoir management.
7/10/2012Foundation Knowledge Webcast: Long-Term Performance of Ductile Iron Pipes
This webcast discusses 3 specific issues:
* Pitting corrosion rates of ductile iron pipe;  *Characterization of external corrosion pits in ductile iron pipe; and * Sampling and condition assessment of ductile iron pipes.
5/31/2012Foundation Knowledge Webcast: Hexavalent Chromium: Cost Implications of a Potential MCL
This Webcast, co-sponsored by the American Water Works Association (AWWA), presents preliminary results of a joint Water Research Foundation and AWWA project on potential national cost implications of a hexavalent chromium [Cr(VI)] standard for drinking water. Preliminary costs were estimated for different possible Cr(VI) thresholds based on analysis of existing occurrence and treatment data.
5/24/2012Foundation Knowledge Webcast: Effective Microbial Control Strategies for Main Breaks and Depressurization
This webcast provided an update on Water Research Foundation project 4307,  Effective Microbial Control Strategies for Main Breaks and Depressurization. Project 4307 is intended to improve utility responses to main breaks and depressurization events to better protect public health. The study team of HDR Engineering and American Water will provide an update on work completed to date and the results of a Risk Management Workshop conducted in April 2012.
5/1/2012Foundation Knowledge Webcast: Guidance for Managing Long Term Performance of Asbestos Cement Pipe
This Webcast discussed the results of project #4093​, which explored the current conditions and state of the art in management of AC water main assets. This includes pipe deterioration and failure, condition assessment, remaining service life prediction, repair, rehabilitation and replacement, and health and waste management protocols. These key results were placed into the context of risk management and economic-based decisions, which can be used as a guide to manage AC pipe inventories. The final report for project is now available on the project page.
3/29/2012Foundation Knowledge Webcast: Distribution System Water Quality Control Demonstration
There are multiple opportunities, yet unrealized in many drinking water systems, to improve water quality and to save money in doing so. This is a surprising statement in that water systems already use the latest technology to monitor various physical and chemical aspects of the water system. This Webcast discussed the results of project #4286​ which demonstrates the use of three tools for process control of water systems.
3/19/2012Foundation Knowledge Webcast: Competency Model Development and Application to Meet Water Utility Workforce Needs
Competency models analyze jobs to identify the skills and personal characteristics that drive superior performance. They have successfully been used in many industries to identify good candidates, to structure training, and to guide personal development in a job. This Webcast describes six models that were developed for critical positions in the water field. The researchers describe how the models were developed, how they can be used in water utilities, and the process for creating additional models.
2/29/2012Co-Sponsored Webcast: Hexavalent Chromium – New Insight and Research Results
Hexavalent chromium has generated some hot debates over its potential as a drinking water contaminant. The debates have spurred several Foundation research projects and this Webcast shares results of three of them. This Webcast should prove crucial to utility managers, public health professionals, and others involved in drinking water policy as they make related risk-management decisions.
2/1/2012Foundation Knowledge Webcast: Development of a Bench-Scale Test to Predict the Formation of Nitrosamines
This Webcast provides results from WaterRF project #4180. The purpose of this project was to develop a bench-scale test to simulate nitrosamine formation in a full-scale distribution system. In addition, bench-scale tests with different pre-oxidants were conducted to evaluate the impact on the formation and control of N-nitrosodimethylamine (NDMA). Moreover, tradeoffs in the formation of other disinfection by-products (DBPs) were evaluated. The report for this project should be available in 2012.
1/26/2012Foundation Knowledge Webcast: Toxicity Datasheets and Microsheets
For over 20 years, Toxicity Datasheets and Microsheets have provided unique and valuable information to the water industry. In this Webcast, scientists at the heart of the preparation and revision of these two databases outline the databases’ contents and unique features as well as case studies that exhibit their successful utilization.
12/13/2011Foundation Knowledge Webcast: Evaluation of Analytical Methods for EDCs and PPCPs via Interlaboratory Comparison
This Webcast will present the findings from Water Research Foundation Project #4167 titled “Evaluation of Analytical Methods for EDCs and PPCPs via Interlaboratory Comparison”. The objective of this project was to evaluate existing methods for the analysis of contaminants of emerging concern (CEC) at low ng/L levels in water and provide analytical guidelines for future work.
12/6/2011Foundation Knowledge Webcast: Assessing Changes in Single Family Water Use
This Webcast presents results from residential end use studies conducted over the past 15 years that show where changes have occurred. While the economic downturn may have contributed to recent demand reductions, a careful examination of water use patterns since the 1990s shows that the lion’s share of demand reductions in recent years are related to water efficiency efforts, beginning with the federal plumbing code changes approved in 1992.
11/10/2011Foundation Knowledge Webcast: Forecasting the Future: Progress, Change and Predictions for the Water Industry
As Peter Drucker once famously noted, “The only thing we know about the future is that it will be different.” There is nothing more true about the water industry. Over the past few years, we have faced change and adapted. But what do the next 10 to 20 years have in store for us?
11/3/2011Foundation Knowledge Webcast: Expanding Water Utility Services Beyond Water Supply to Improve Customer Satisfaction and Utility Effectiveness
This Webcast explores options and provides practical information to water utilities to help them make well-informed decisions regarding potential “supplemental service” offerings. Supplemental services refer to any good or service provided by a water utility that is beyond the utility’s core function of delivering safe and reliable drinking water.
10/13/2011Foundation Knowledge Webcast: State of the Science of Hexavalent Chromium
This webcast summarizes the current state of the science regarding hexavalent chromium regulations, chemistry, occurrence, health effects, analysis, and treatment, as well as identifies gaps in that science. A brief summary of upcoming work on this project (#4404 - Trace Level Chromium-6 Occurrence and Analysis: Reviewing and Testing the State of the Science) is given.
9/1/2011Foundation Knowledge Webcast: Rates and Revenues: Water Utility Leadership Forum on Challenges of Meeting Revenue Gaps
In the spring of 2011, the Water Research Foundation convened a working group of over 20 water utility representatives from across the country to discuss strategies to bridge the ominous gap facing many of the nation’s utilities. Over the course of two days, the representatives discussed many different strategies, heartily endorsing some and setting aside others. The Webcast presents the strategies discussed in the forum and their context for ensuring financial stability for water utilities across the country.
8/23/2011Foundation Knowledge Webcast: Assessing Customer Preferences and Willingness to Pay
Water utilities in the United States are challenged to maintain service levels in the face of aging infrastructure, population growth, and increasingly stringent regulations. Because the federal and state funding available to water utilities is diminishing, most of the revenue for needed investments will come from customers through increased rates and fees. In this context, water utilities can gain from integrating customer preferences into investment planning. Economic valuation surveys allow for the estimation of customer willingness-to-pay, or the value customers place on a proposed investment. This input from customers can be used by the utility to improve investment prioritization and rate setting, and to strengthen its relationship with its customers.
7/28/2011Foundation Knowledge Webcast: Development of a UV Disinfection Knowledge Base
The practice of drinking water UV disinfection has evolved considerably over the last 10 years in terms of regulations, science, and technology. Accordingly, utility personnel, engineers, and state regulators have questions on UV disinfection that include who is installing UV disinfection, what are the design criteria, how efficient is UV dose monitoring and dose pacing, how reliable are UV system components, how much labor is involved maintaining UV systems, and what are the lessons learned from UV implementation.
6/22/2011Foundation Knowledge Webcast: Climate Change Impacts on the Regulatory Landscape
Water utilities have always had to balance competing public policy objectives such as maintaining sufficient water supply, ensuring compliance with drinking water standards, guarding against threats to homeland security, offering affordable water for all, and minimizing environmental impact. In the next few years, U.S. water suppliers will face the most complex simultaneous compliance challenge ever: climate change, and specifically, greenhouse gas (GHG) emissions controls.
6/2/2011Foundation Knowledge Webcast: State-of-Science on Perchlorate Treatment Technologies and Regulations
Perchlorate (ClO4-) contamination continues to be an important environmental issue due to its potential health impacts, the number of areas with impacted groundwater, and new legislation. In February 2011, the USEPA announced that it will move forward to develop a new drinking water standard for perchlorate based on new data indicating risks associated with perchlorate contamination. USEPA intends to publish a proposed regulation and analysis required by Safe Drinking Water Act (SDWA) for public review and comment within 24 months from January 2011.
The white paper will be available this summer.
5/10/2011Foundation Knowledge Webcast: Decision Support System for Sustainable Energy Management
Water utilities today are faced with increasing energy costs and concerns about related greenhouse gas emissions. This Webcast, based on Foundation Project #4090, will help utilities understand:
1. Why a tool is needed to help make decisions about energy management.
2. What is the basis for the decision support system and the ways the tool can be used.
3. How the tool is structured and used for energy/emission decision-making, with some utility examples of tools used.
4/26/2011Foundation Knowledge Webcast: Opportunities and Challenges of Nanomaterials for the Drinking Water Community
Nanomaterials are generally defined by size, with at least one dimension that measures less than 100 nm. The term ‘nanomaterials’ includes nanoparticles and nanostructured materials, and they may be naturally occurring, inadvertently generated, or engineered. In recent years, engineered nanomaterials have garnered increasing attention due to their special size-related properties and many applications.
3/31/2011Foundation Knowledge Webcast:Energy Efficiency in the Water Industry: A Compendium of Best Practices and Case Studies
After manpower, energy is the largest cost item for most drinking water and wastewater companies. Recognizing this, and additional pressures on energy demand, the Global Water Research Coalition (GWRC) set up a project to identify and document current best practices in energy efficiency. This project, Energy Efficiency in the Water Industry: A Compendium of Best Practices and Case Studies (#4270), will be PDF only and available in the next few weeks.
3/8/2011Foundation Knowledge Webcast: Lead and Copper Corrosion Control in New Construction
Many factors associated with the construction of new buildings can cause problems with drinking water, including aesthetics (taste and odor), microbial growth, and corrosion or degradation of premise plumbing. The installation procedures, types of materials used, and flushing protocols following post-installation can influence the persistence of these problems. This Webcast focuses on the results of Project #4164, Lead and Copper Corrosion Control in New Construction.  
2/22/2011Foundation Knowledge Webcast: Distribution System Integrity: The Pressure is On When the Water Pressure is Off
The presentation covers the past 10 years of pressure management research with emphasis on new studies of backflow events, pressure monitoring, and risk analysis. The presentation explores the concept of pressure transients and examines potential risks from contaminant intrusion. Utilities can use backflow sensing water meters, advanced metering infrastructure, and pressure monitors to better characterize their distribution systems.
2/17/2011Foundation Knowledge Webcast: A Balanced Approach to Water Conservation: Removing Barriers and Maximizing Benefits
Water utilities have increasingly come to appreciate the value of Water Use Efficiency (WUE) as a means to complement investments in long-term water supplies and infrastructure and to manage shortages associated with droughts or other short-term emergencies. Many water utilities, as they attempt to incorporate WUE into their overall resource planning, struggle to design and implement effective programs. This struggle stems partly from unfamiliarity with or lack of knowledge about WUE and partly from perceived or actual difficulties integrating WUE and the utility’s existing resource and financial planning.
1/18/2011Foundation Knowledge Webcast: Developing a Vision and Roadmap for Source Water Protection for Drinking Water Utilities
Utilities need a unified strategy to develop coherent, consistent, cost-effective, and socially acceptable source water protection programs. The Cadmus Group, Inc. led a rigorous effort with participation by dozens of water utilities to develop a vision that every public community water supply will be protected by an active source water protection program by 2025, and a roadmap which outlines key action items from a local, regional, and national basis.
1/11/2011Foundation Knowledge Webcast: Implementing Coastal and Inland Desalination Facilities and Assessing Seawater Intake Systems
Desalination is increasingly considered in coastal and inland regions for meeting near-term and future water supply needs. To help overcome obstacles associated with desalination in the United States, the Water Research Foundation will soon release two reports and decision support tools. This webcast features the results of Project 4078, "Guidance for Implementing Seawater and Brackish Water Desalination Facilities" and Project 4080, "Assessing Seawater Intake Systems for Desalination Plants."
12/7/2010Foundation Knowledge Webcast: North American Residential Water Usage Trends and Applications for Utilities
This Webcast, based on the published report North American Residential Water Usage Trends and Applications for Utilities (Order #4031), focuses on (1) understanding residential water-usage behavior patterns and trends, (2) assessing the impact of those patterns on water utility operations, and (3) providing data that can be correlated with future trends for planning purposes.
12/2/2010Foundation Knowledge Webcast:Strategies for Managing Total Coliform and E. coli
The primary objective of this completed project #3116 was to develop a comprehensive, practical guide for managing and responding to total coliform and E. coli occurrences in drinking water distribution systems. This presentation reviews strategies for identifying the cause(s), evaluating the significance of, and responding to positive coliform events. Additionally, several new coliform monitoring, tracking, and data integration approaches describes with regard to their potential use in drinking water distribution systems.
10/21/2010Foundation Knowledge Webcast: Applied Research Successes in Leakage Management
Water utilities are challenged to manage the leakage volumes that inevitably occur in water distribution systems. Most water utilities practice reactive leakage control by merely responding to leaks or water main breaks after they have ruptured and often caused visible disruption. However, a number of innovative technologies have evolved in recent times to give water utilities the capability to proactively contain leakage to acceptable levels. Work carried out under the completed Water Research Foundation Project, Leakage Management Technologies (Project #2928/Order #91180), investigated the use of several of these innovations and the successful results of several applications is presented.
10/12/2010Foundation Knowledge Webcast: Engineered Biofiltration for Enhanced Hydraulic and Water Treatment Performance
This presentation, a review of the Water Research Foundation Tailored Collaboration with the City of Arlington, TX, focuses on methods for enhancing the performance of standard biofiltration processes through improving the health of biological activity.
10/7/2010Foundation Knowledge Webcast: Best Practices for Energy Efficiency in the Water Supply Industry
This Webcast presents the findings of Water Research Foundation project #4223 and discusses energy efficiency best practices for drinking water systems in the areas of management, plant improvement, water treatment, water distribution, water conservation, and alternative/renewable energy. Information on financial assistance and partnerships is also be provided.
9/30/2010Foundation Knowledge Webcast: Simultaneous Compliance Decision Tool for Small and Large Systems
This Webcast demonstrates the functionality of the decision tool from project #3115 and trains people about how to use the tool for analyzing their specific simultaneous compliance issues.
9/14/2010Foundation Knowledge Webcast: Accuracy of In-Service Water Meters
This Webcast presents results from Project #4028, "Accuracy of In-Service Water Meters at Low and High Flow Rates."  This study, scheduled to be completed fall 2010, addresses the off-the-shelf accuracies of new water meters commercially available in 2006 that claimed to meet the AWWA standard for that particular meter. The research also considers the impact of throughput and the influence of particulates on meter performance.
9/9/2010Foundation Knowledge Webcast: Algal Toxins - Source Water Management and Treatment
This Webcast presents WaterRF research on (1) source water management strategies for cyanobacteria and (2) drinking water treatment processes to control cyanobacteria, such as granular activated carbon (GAC), ozone, and membrane treatment.
7/8/2010Foundation Knowledge Webcast: Groundwater Well Research Needs
The Water Research Foundation and the National Ground Water Association co-sponsored a one-hour Webcast titled, "Groundwater Well Research Needs: Current Problems Facing Utilities Using Groundwater Wells." The Webcast is based on ongoing Project #4240, "Water Well Research Priorities Workshop." The purpose of this project is to develop a ten-year research plan to address water well knowledge gaps and needs. The Webcast summarized both preliminary literature reviews and surveys in addition to the outcomes of the workshop.
5/25/2010Foundation Knowledge Webcast: Assessment of Inorganics Accumulation in Drinking Water System Scales and Sediments
This Webcast presents an overview of the basic concept of inorganics accumulation and release within drinking water distribution systems by discussing the key mechanisms involved and highlighting findings from previous research and case studies.
4/29/2010Foundation Knowledge Webcast: Managing Lead in Pipe Scales - Understanding How Water Quality Affects Lead Release
This Webcast, based on Project #4064: Influence of Water Chemistry on the Dissolution and Transformation Rates of Lead Corrosion Products, will shed light on how the interaction of water quality and pipe scales affects lead release.
4/22/2010Foundation Knowledge Webcast: Nitrosamines and Other Emerging Nitrogenous Disinfection By-Products - Formation, Occurrence, and Control
This webcast includes three presentations that highlight findings from several Foundation studies on the formation, occurrence, and control of N-DBPs, including nitrosamines.
4/20/2010Assessing Current Asset Management Practices Using SAM GAP
It is said that good management comes from asking the right questions. But when it comes to strategic asset management, knowing which questions to ask isn't always easy. WERF and WaterRF research have developed a Web-based asset management gap analysis tool—SAM GAP—that not only asks the right questions, but provides guidance when your first question is, "Where do I start?" 
3/16/2010Foundation Knowledge Webcast: Chloride to Sulfate Mass Ratio and Galvanic Connection Changes – Impact on Lead Leaching
This Webcast is a one-hour presentation on Foundation project #4088, Chloride to Sulfate Mass Ratio (CSMR): Changes from Water Treatment and its Impact on Lead Leaching in Potable Water, published in June 2010. It presents the impacts of CSMR on lead leaching from plumbing materials, as well as the roles of alkalinity, pH, and corrosion inhibitors in potentially mitigating corrosion in high CSMR waters.
3/2/2010Foundation Knowledge Webcast: Water Conservation - Customer Behavior and Effective Communications
This webcast presents an overview of Water Research Foundation project #4012, Water Conservation: Customer Behavior and Effective Communications. It details research objectives, methodologies, and presents some findings and conclusions.
2/11/2010Foundation Knowledge Webcast: Localized Treatment for Disinfection By-Products
This Webcast highlights the results of the completed Foundation project 3103, Order Number 91254, "Localized Treatment for Disinfection By-Products". The purpose of this project was to investigate cost-effective approaches for reducing or removing disinfection by-products from a drinking water distribution system by focusing on reducing water age and on treating only the flow necessary in the distribution system to comply with the Stage 2 Disinfectants and Disinfection By-products Rule.
2/4/2010Foundation Knowledge Webcast: Workforce Sustainability - Strategies for Partnership in Workforce Planning and Development
This webcast presents  findings from Foundation project 4206, "Water Sector Workforce  Sustainability Initiative", which validated mission  critical industry positions and explored methods for collaboration locally,  regionally, and nationally between private and public agencies to help organizations  proactively address the workforce crisis and focus on workforce sustainability  now and into the future.
1/21/2010Foundation Knowledge Webcast: Criteria for Optimized Distributions – Recommended Metrics and Approach
This Webcast is based on the results of the Water Research Foundation project, "Criteria for Optimized Distribution Systems" (Project #4109), which presents a practical set of easily measured parameters that, when actively and effectively managed, drive excellence in overall distribution system water quality, operations, and infrastructure management.
11/19/2009Foundation Knowledge Webcast: Integrated Urban Water Management (IUWM)
This Webcast provides an overview of Project #4008 Integrated Urban Water Management Manual. IUWM is an approach for urban water utilities to plan and manage urban water systems (i.e., water supply, wastewater and stormwater systems) to minimize their impact on the natural environment, to maximize their contribution to social and economic vitality and to support overall community improvement.
11/12/2009Foundation Knowledge Webcast: Water Resource Planning Options for Climate Change
Based on Project #3132 Incorporating Climate Change Information in Water Utility Planning: A Collaborative, Decision Analytic Approach, this Webcast introduces a methodology that water utilities can use for water supply planning and management.
11/3/2009Foundation Knowledge Webcast: Managing Distribution Integrity - Old Problem, New Tools
This Webcast highlights research using new tools to analyze key water distribution performance issues of backflow and water leaks.  This research was performed in Continuous System Leak Monitoring--From Start To Repair #3183 and Cross-Connection and Backflow Vulnerability: Monitoring and Detection #3022.
10/22/2009Foundation Knowledge Webcast: Implementing Desalination Facilities: Experiences from Inland to the Coast
In this Webcast, Robert Raucher and Janet Clements of Stratus Consulting, provide an overview of Project #4078, "Guidelines for Implementing Seawater and Brackish Water Desalination Facilities", and a brief demonstration of the Planning Issues Matrix decision support tool currently in development. This 90-minute Webcast includes additional speakers as both coastal and inland drinking water providers are implementing desalination treatment to augment their strained existing supplies; and, each scenario has unique technical, regulatory, and social challenges to resolve.
10/1/2009Foundation Knowledge Webcast: Greenhouse Gas Emissions - Strategies for Water Utilities
This Webcast focuses on the published project, Greenhouse Gas Emission Inventory and Management Strategy Guidelines for Water Utilities (project #4156/order #91265). and assists water utilities in understanding the need and purpose for quantifying greenhouse gas (GHG) impacts of their operations, and provide the information necessary to prepare GHG inventories in accordance with accepted standards. The Webcast also provides a framework to develop and evaluate management strategies for reduction of GHG emissions and respond to the impacts of climate change.
9/3/2009Foundation Knowledge Webcast: The Effect of Nitrification on Corrosion in the Distribution System
This Webcast covers the findings of Project #4015, which provides some new fundamental and practical insights to nitrification issues. The results and practical tools developed by this project can be used by utilities and consumers to predict nitrification events and resulting water quality problems, and be used to make rational decisions about practices such as inhibitor dosing, plumbing material selection, and the use of whole house filters.
8/6/2009Foundation Knowledge Webcast: Helping Water Utility Customers Pay Their Bills
This Webcast focuses on project #4004, "Best Practices in Customer Payment Assistance Programs." Project #4004 has brought some order to the field of customer payment assistance by applying a business process framework. The Webcast provides an overview of this framework and shows how it can be used to conduct a “gap analysis” of an individual utility’s program. The Webcast presentation also features a deeper look at the ins and outs of deferred payment plans and the possibilities for better performance measurement in this field.
7/29/2009Foundation Knowledge Webcast: Biological Filtration
This three hour Webcast on Biological Filtration takes place simultaneously with a workshop on biological filtration hosted by the Birmingham Water Works Board. The Webcast covers the use of biological filtration and focuses on the engineering and operation of such filters from a national perspective. The event also highlights local research performed on this technology. The target audience for this Webcast is utility managers and operators considering the implementation or optimization of biological filtration in their treatment facilities.
5/6/2009Foundation Knowledge Webcast: Strategic Asset Management - Benefit Cost Analysis Tool
This Webcast presents the Benefit Cost Analysis Tool (BCT). The tool is intended to assist asset managers (even those without highly developed economic analytical skills or experience) in decision making based on a systematic assessment of the benefits and costs of any proposed project. BCT was an international effort, identified by the Global Water Research Coalition, led by Water Environment Research Foundation (WERF) and cofounded by the Water Research Foundation and the United Kingdom Water Industry Research (UKWIR). The tool was developed by GHD Consulting.
4/15/2009Foundation Knowledge Webcast: Water and Wastewater Treatment Chemicals - Shortages and Skyrocketing Prices
This Webcast includes a discussion of findings of the Water Research Foundation project “Supply of Critical Drinking Water and Wastewater Treatment Chemicals – A White Paper for Understanding Recent Chemical Price Increases and Shortages” (Project 4225).
This Webcast presents what is known about the issue and the driving forces behind the recent price and chemical availability concerns. It also presents critical knowledge gaps and potential research needs, important stakeholders and potential sources of information that can help clarify the issue, as well as recommendations for next steps towards effectively managing the issue.
3/26/2009Foundation Knowledge Webcast: Controlling Algae in Water Treatment Plants
This Webcast includes a discussion of findings of the Water Research Foundation project “Strategies for Controlling and Mitigating Algal Growth within Water Treatment Plants” (Project 3111). The Webcast discusses key findings on occurrence, characteristics, and control strategies for algae within water treatment plants. The findings are based on information gathered through a national survey of more than 70 water treatment plants and detailed case studies with algae characterization of selected water treatment plants. The algal control strategies discussed include chemical, operational, and design strategies. Discussion also includes emerging strategies such as sonication. The findings of this Webcast will be useful for water treatment plant managers, operators, and consultants who are addressing algal growth and related issues.
2/12/2009Foundation Knowledge Webcast: Improving Water Utility Capital Efficiency
This Webcast discusses best practices in capital programs from within and without the water industry, examining capital efficient program development and management, as well as individual project implementation based on the research recently conducted for the Foundation's Improving Water Utility Capital Efficiency study (Project #3119).
12/4/2008Foundation Knowledge Webcast: Copper Pitting - What Utilities Need to Know
This Dec. 4, 2008 Webcast, provides results from the recently published Foundation report, Assessment of Non-Uniform Corrosion in Copper Piping (Project #3015/Order #91217), and Foundation project, "Non-Uniform Corrosion in Copper Piping- Monitoring Techniques" (Project #3109). Featured Presenter: Paolo Scardina, Research Scientist with the Department of Civil & Environmental Engineering at Virginia Polytechnic Institute & State University.
10/30/2008Foundation Knowledge Webcast: Quagga and Zebra Mussel Control Strategies
This Webcast provides an overview of the "Workshop on Quagga/Zebra Mussel Control Strategies for Water Users in the Western United States" that took place in April 2008 as well as provide current information from three leading experts about the quagga mussel infestation occurring in the West.
Renata Claudi from RNT Consulting Inc. provides background information on and treatment options for quagga mussels. Ronald Zegers from Southern Nevada Water Authority (SNWA) discusses their quagga mussel experience, an introduction on the Workshop, and the results of the Chemical Inactivation and Barriers portion of the Workshop, Ricardo DeLeon from Metropolitan Water District of Southern California (MWD) discusses their quagga mussel experience and the results of the Population Management and Standard Methods QA/QC portions of the Workshop.
9/10/2008Foundation Knowledge Webcast: Strategies for Workforce Management and Knowledge Retention at Water Utilities
In the September 10, 2008 Webcast, presenters Linda Blankenship and Marcia Isbell, Principle Consultants with EMA, Inc., discuss how utilities can develop and implement a comprehensive strategy to retain valuable knowledge and transfer that knowledge to new workers joining the utility. The Webcast also discusses the most effective workforce practices in areas such as compensation and rewards, training and certification, generational and cultural awareness, recruitment, and outreach. The Webcast is based on projects #3120 and #4005.
7/31/2008Foundation Knowledge Webcast: Town Hall Discussion
The Water Research Foundation presented our first Town Hall Webcast. The featured speaker was Chair David Rager and the Webcast was moderated by Executive Director Robert Renner. The purpose of this one hour Webcast was to provide an avenue for subscribers to learn firsthand what is going on at the Foundation as well as provide a format where questions and concerns may be addressed.
6/3/2008Condition Assessment and PCCP Pipe: Critical Components of North American Asset Management
For this 2008 Webcast, Frank Blaha, Senior Project Manager, reviews the Foundation-funded condition assessment (CA) research related to various pipe materials and appurtenances. One such example discussed is the recently completed project, Condition Assessment Strategies and Protocols for Water and Wastewater Assets (Project #3048). This report, co-sponsored by the Foundation and WERF, provides a good overview of various CA technologies and techniques.
3/6/2008Foundation Knowledge Webcast: Toxicological Relevance of Endocrine Disruptors and Pharmaceuticals in Drinking Water
In the Webcast, presenters Shane Snyder of Southern Nevada Water Authority and Rick Pleus of Intertox Inc. discuss analytical methods and occurrence data on endocrine disrupting compounds and pharmaceuticals, as well as the exposure comparison to phytoestrogens in plants. The work and results of the toxicological risk assessment of the chemicals of interest are also presented. The Webcast is based on project #3085, which is co-sponsored by the Foundation and the California Urban Water Agencies.
10/7/2007Development of a Utility Energy Index
This Webcast covers the approach to the project, "Energy Index Development for Benchmarking Water and Wastewater Utilities" (#3009), which included a water utility survey, an overview of the survey data, and the development of the model and the metric. It also includes examples of how water utilities can use the metric, and the US Environmental Protection Agency’s intended use of the metric for its ENERGY STAR program.
5/8/2007Foundation Knowledge Webcast: Decision Support System for Water Distribution System Security
This Foundation Knowledge Webcast was based on project #3086, "Decision Support System for Water Distribution System Security." This Webcast discussed approaches for detecting and mitigating possible toxicological attacks on a distribution network. John Cook of Advanced Data Mining and Mark Cline of Charleston Water System lead the presentation.
1/17/2007Foundation Knowledge Webcast: Susceptibility of Distribution Systems to Negative Pressure Transients
This one hour Webcast, featuring Kala Fleming and Mark LeChevallier of American Water discussed how distribution systems respond to events that create rapid pressure drops, such as pump shutdowns, flushing, and firefighting.
10/25/2006Foundation Knowledge Webcast: Risk Analysis Strategies for Better and More Credible Utility Decisions
This one hour Webcast, featuring Simon Pollard, PhD, of Cranfield University discussed risk analysis strategies based on an international workshop and how a risk analysis framework can help utility managers evaluate and support their decision making.
8/24/2006Foundation Knowledge Webcast: Changing Disinfectants and Distribution System Water Quality
This one-hour Webcast reviewed the four classes of water quality impacts identified by the researchers: 1) Changes in microbial quality, 2) Changes in chemical quality (DBPs), 3) Changes in chemical quality (corrosion, metal release, color-producing compounds and particle characteristics) , and 4) Changes in aesthetic quality.