Organizational Development Needed to Implement a Knowledge Management Strategy at Water Utilities - 4003
Completion Year Research Value Research Manager Principal Investigator Contractor
2011 $400,000.00 Susan Turnquist Ph.D., MPA David Bennet Mountain Quest Institute
Identifies the benefits of implementing a knowledge management (KM) initiative and the organizational development factors (e.g., culture, core planning processes, communications, rewards, etc.) that are critical to the success of implementing a KM initiative. Includes an extensive tool kit and CD-based informational resources for drinking water utilities to evaluate and develop their organizational cultures to be supportive of successful implementation of KM strategies and initiatives. Published in 2011.

Report NameReport #AvailableOrder ReportDownload PDFExecutive Summary
Organizational Development for Knowledge Management at Water Utilities40033/31/2011 
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